Current answer
Workato experienced a minor incident: Salesforce Connector Performance Degradation. ServiceAlert observed recovery on Sep 16, 2026.
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Incident Lifecycle
Incident Timeline
Monitoring
We are continuing to monitor Salesforce's recovery and our platform's error rates. We will share additional information as soon as it is available.
Sep 16, 2026 at 11:15 AM UTC
Identified
We have identified an issue affecting Workato's Salesforce connector. Customers may observe errors (such as "503 Service Unavailable") in Salesforce actions, recipe job failures, and delays in Salesforce-triggered jobs. This is caused by an ongoing Salesforce service disruption affecting multiple instances across all regions. We are actively monitoring Salesforce's recovery and our platform's error rates. We will share additional information as soon as it is available.
Sep 16, 2026 at 9:28 AM UTC
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