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69%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
89.7%
29
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Prepaid Mastercard issues | Problème affectant la carte prépayée Mastercard
A fix has been implemented and we are monitoring the results.
investigating
Spending and other card features are currently unavailable. We're working on a fix.
Les achats et les autres fonctionnalités de la carte sont présentement indisponibles. Nous travaillons à régler le problème.
Wealthsimple Visa Platinum Prepaid Card issues | Problèmes avec la carte prépayée Wealthsimple Visa Platinum
We are continuing to work on a fix for this issue.
identified
Some card purchases are being declined with a country or billing error. We're working on a fix.
Certains paiements par carte sont refusés à cause d'une erreur liée au pays ou à la facturation. Nous travaillons à résoudre le problème.
e-Transfer issues | Problèmes de virement électronique
A fix has been implemented and we are monitoring the results.
investigating
e-Transfers are currently unavailable. We're working on a fix.
Les virements électroniques ne sont actuellement pas disponibles. Nous travaillons à résoudre le problème.
September 2026
Order status delayed | Statuts des ordres retardés
A fix has been implemented and we are monitoring the results.
identified
Some orders are still showing delayed statuses. We're working on a fix.
Certains ordres affichent toujours des statuts retardés. Nous travaillons à régler la situation.
investigating
Orders from before 8 am and over the weekend have delayed statuses. We're working on a fix.
Les ordres déjà soumis sont retardés. Nous travaillons à régler la situation.
Crypto trading issues | Problèmes de négociation de cryptomonnaies
E-transferSend or Request MoneyTransfer Between AccountsWithdraw
investigating
Sending and requesting money is unavailable. We're working on a fix.
L'envoi et la demande d'argent ne sont pas disponibles. Nous travaillons à résoudre le problème.
Legacy Incident Archive
12 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Prepaid Mastercard Issues | Problèmes de carte Mastercard prépayée
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Some prepaid Mastercard transactions are currently being declined due to a technical delay. A fix has been implemented and we're monitoring the results.
Account login issues | Problème de connexion aux comptes
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
Nous continuons de surveiller d'éventuels problèmes supplémentaires.
monitoring
We are continuing to monitor for any further issues.
Nous continuons de surveiller d'éventuels problèmes supplémentaires.
monitoring
A fix has been implemented and we are monitoring the results.
Un correctif a été mis en place et nous en assurons le suivi.
investigating
Some clients are having trouble logging into their accounts. We're working on a fix.
Certains clientes ont de la difficulté à se connecter à leurs comptes. Nous travaillons à résoudre le problème.
