New Multi-region uptime checks and custom-domain status pages

Wealthsimple Visa Platinum Prepaid Card issues | Problèmes avec la carte prépayée Wealthsimple Visa Platinum

Minor Impact Resolved Duration: 13d 7h 52m October 7, 2026
View the provider incident record →

Current answer

Wealthsimple experienced a minor incident: Wealthsimple Visa Platinum Prepaid Card issues | Problèmes avec la carte prépayée Wealthsimple Visa Platinum. ServiceAlert observed recovery on Oct 20, 2026.

Official Wealthsimple status page Current Wealthsimple status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Wealthsimple for future changes.

Incident Lifecycle

Identified Identified
Affected Components
Physical Card Virtual Card

Incident Timeline

Identified
We are continuing to work on a fix for this issue.
Oct 20, 2026 at 5:21 PM UTC
Identified
Some card purchases are being declined with a country or billing error. We're working on a fix.

Certains paiements par carte sont refusés à cause d'une erreur liée au pays ou à la facturation. Nous travaillons à résoudre le problème.
Oct 7, 2026 at 2:27 PM UTC
Was your business affected by this Wealthsimple outage?
Follow Wealthsimple and route available status alerts to email or a team channel.