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0%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are observing recovery across our Real-Time Transcriptions, Conversation Relay, and <Gather> Voice TwiML products when using the Deepgram model. We will continue monitoring affected services to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Our engineering team has observed an increase in error rates affecting our Real-Time Transcriptions, Conversation Relay, and <Gather> Voice TwiML products using the Deepgram model. Customers experiencing issues should use the Google model as a workaround. We will provide another update in 1 hour or as soon as more information becomes available.
identified
Our engineering team has observed an increase in error rates affecting our Real-Time Transcriptions, Conversation Relay, and <Gather> Voice TwiML products. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Our engineering team has observed an increase in error rates affecting our Real-Time Transcriptions, Conversation Relay, and <Gather> Voice TwiML products. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico
SMS Long Code, North AmericaSMS Short Code, North America
monitoring
We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
MMS Delivery Failures From A Subset Of Network Subscribers In Australia To Twilio Australia Phone Numbers
Our team continues to investigate MMS delivery issues from a subset of Australian network subscribers to Twilio Australia Phone Numbers. Media within our documented limit (<1MB) is delivering as intended. Media exceeding 1MB is processed on a best-effort basis and may encounter delays, delivery failures, or duplicate messages. We recommend keeping all attachments under 1MB. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Our team continues to investigate MMS delivery issues from a subset of Australian network subscribers to Twilio Australia Phone Numbers. Media within our documented limit (<1MB) is delivering as intended. Media exceeding 1MB is processed on a best-effort basis and may encounter delays, delivery failures, or duplicate messages. We recommend keeping all attachments under 1MB. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our engineers have implemented a fix and are continuning to monitor systems for recovery. We will provide another update in 1 hour.
investigating
Our engineers are currently investigating an issue regarding voice insights. Twilio customers affected are temporarily unable to access the Voice Insights Console Dashboard in IE1. There is no impact to Voice Insights Console Dashboard in the US1 and AU1 regions.
Our engineer have applied the fix and we will provide an update in 30 minutes or as soon as more information becomes available.
monitoring
Our engineers are continuning to monitor systems for recovery. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been applied, and systems are recovering. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Beginning from 12:52 UTC and 13:54 UTC. Engineers began investigating issues regarding TwiML Bins. During this service disruption, customers may have experienced failures fetching TwiML for voice or messaging requests.
SMS Delivery Delays From Twilio to Multiple Networks in Multiple Countries Across Europe and Middle East & Africa
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Multiple Networks in Ireland
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Legacy Incident Archive
793 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
SMS Delivery Receipt Delays from Twilio to Axiata in Multiple Countries in APAC
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Axiata network subscribers in multiple countries in APAC and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS Delivery Failures from Twilio to Axiata network subscribers in Bangladesh, Indonesia, and Cambodia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Robi network subscribers in Bangladesh. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Robi/Axoata network subscribers in Bangladesh. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Intelligent Alerts Currently Unavailable
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are seeing recovery for Intelligent Alerts and the service is now operating normally. We will continue to monitor the service for system stability. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigating
We are currently investigating an issue where Intelligent Alerts may be unavailable for some customers. Our engineering team has been alerted. We expect to provide another update in 2 hours or as soon as more information becomes available.
SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to CAMTEL Cameroon
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Phone Numbers Porting are failing in both Twilio Console and API
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are observing recovery in phone numbers porting in both Twilio console and API. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Our monitoring systems have detected a potential issue with phone numbers porting in both Twilio console and API. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
SMS Delivery Delays from Twilio to Digitel Venezuela
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to Digitel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Digitel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Digitel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Digitel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Digitel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Digitel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures from a Subset of Twilio Short Codes to Verizon United States
minorSource not attested
Last archived state: resolved
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identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Customers Of Intelligent Alerts May Receive Notification With Latency About 1hour.
minorSource not attested
Last archived state: resolved
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monitoring
The issue affecting Intelligent Alerts are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
identified
We continue to experience latency issue with Intelligent Alerts. Our team is actively investigating and working on a resolution. We will provide another update in 2 hours or as soon as more information becomes available.
identified
We are continuing to work on a fix for this issue.
identified
We are currently experiencing a latency issue with Intelligent Alerts. Our team is actively investigating and working on a resolution. We expect to provide another update in 1 hour or as soon as more information becomes available.
Network Degradation Between Regions Impacting Voice Calls, Video Sessions & Webhooks
minorSource not attested
Last archived state: resolved
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monitoring
The incident affecting cross region connectivity are now operating normally. Customers are no longer experiencing degradation of calls, video calls or dropped Webhooks traversing between regions. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
investigating
We are currently still investigating issues affecting cross region connectivity. Customers could experience degradation of calls traversing between regions. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
We are currently still investigating issues affecting cross region connectivity. Customers could experience degradation of calls traversing between regions. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
We are currently investigating issues affecting cross region connectivity. Customers could experience degradation of calls traversing between regions. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
We are currently investigating issues affecting cross region connectivity. Customers could experience degradation of calls traversing between regions. We will provide another update in 1 hour or as soon as more information becomes available.
User Authentication Identity SNA Failure Increase for T-Mobile in United States
minorSource not attested
Last archived state: resolved
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monitoring
We have observed a recovery in User Authentication Identity SNA failure increase for T-Mobile in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in User Authentication Identity SNA failure increase for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing User Authentication Identity SNA failure increase for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Orange Cameroon
minorSource not attested
Last archived state: resolved
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monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
