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0%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are observing recovery across our Real-Time Transcriptions, Conversation Relay, and <Gather> Voice TwiML products when using the Deepgram model. We will continue monitoring affected services to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Our engineering team has observed an increase in error rates affecting our Real-Time Transcriptions, Conversation Relay, and <Gather> Voice TwiML products using the Deepgram model. Customers experiencing issues should use the Google model as a workaround. We will provide another update in 1 hour or as soon as more information becomes available.
identified
Our engineering team has observed an increase in error rates affecting our Real-Time Transcriptions, Conversation Relay, and <Gather> Voice TwiML products. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Our engineering team has observed an increase in error rates affecting our Real-Time Transcriptions, Conversation Relay, and <Gather> Voice TwiML products. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico
SMS Long Code, North AmericaSMS Short Code, North America
monitoring
We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
MMS Delivery Failures From A Subset Of Network Subscribers In Australia To Twilio Australia Phone Numbers
Our team continues to investigate MMS delivery issues from a subset of Australian network subscribers to Twilio Australia Phone Numbers. Media within our documented limit (<1MB) is delivering as intended. Media exceeding 1MB is processed on a best-effort basis and may encounter delays, delivery failures, or duplicate messages. We recommend keeping all attachments under 1MB. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Our team continues to investigate MMS delivery issues from a subset of Australian network subscribers to Twilio Australia Phone Numbers. Media within our documented limit (<1MB) is delivering as intended. Media exceeding 1MB is processed on a best-effort basis and may encounter delays, delivery failures, or duplicate messages. We recommend keeping all attachments under 1MB. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our engineers have implemented a fix and are continuning to monitor systems for recovery. We will provide another update in 1 hour.
investigating
Our engineers are currently investigating an issue regarding voice insights. Twilio customers affected are temporarily unable to access the Voice Insights Console Dashboard in IE1. There is no impact to Voice Insights Console Dashboard in the US1 and AU1 regions.
Our engineer have applied the fix and we will provide an update in 30 minutes or as soon as more information becomes available.
monitoring
Our engineers are continuning to monitor systems for recovery. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been applied, and systems are recovering. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Beginning from 12:52 UTC and 13:54 UTC. Engineers began investigating issues regarding TwiML Bins. During this service disruption, customers may have experienced failures fetching TwiML for voice or messaging requests.
SMS Delivery Delays From Twilio to Multiple Networks in Multiple Countries Across Europe and Middle East & Africa
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Multiple Networks in Ireland
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Legacy Incident Archive
793 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
SMS Delivery Delays from Twilio to Ethio-Telecom Ethiopia
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to Ethio-Telecom network subscribers in Ethiopia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Ethio-Telecom network subscribers in Ethiopia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Ethio-Telecom network subscribers in Ethiopia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Asia Cell Iraq
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to Asia Cell network subscribers in Iraq and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Asia cell network subscribers in Iraq and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Asia Cell network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Asia Cell network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures between Twilio Long Codes and Bouygues Telecom France
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery between Twilio Long Codes and Bouygues Telecom network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures fbetween Twilio Long Codes and Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Multiple Networks in Romania
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Romania and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to multiple networks in Romania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to network subscribers on multiple networks in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
Twilio customers may be experiencing SMS delivery delays from Twilio to Romania. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Romania. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Romania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from a Subset of Twilio Alphanumeric Numbers to Vodafone Italy
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Numbers to Vodafone network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Numbers to Vodafone network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Numbers to Vodafone network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures From a Subset of Twilio Short Codes and Long Codes to Vodafone New Zealand
minorSource not attested
Last archived state: resolved
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monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to Vodafone network subscribers in New Zealand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes and Long Codes to Vodafone network subscribers in New Zealand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes and Long Codes to Vodafone network subscribers in New Zealand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes and Long Codes to Vodafone network subscribers in New Zealand. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Users cannot select plans in the account onboarding flow
minorSource not attested
Last archived state: resolved
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monitoring
The issue has been identified and a fix has been implemented. We will keep monitoring for 30 minutes.
identified
The issue has been identified and a fix is being implemented. We will provide an update in 1 hour or as soon as more information becomes available.
investigating
In the Onboarding plan-selection screen clicking a card doesn't select the chosen card. The radio dot flashes and defaults to the default value. We will provide an update in 1 hour or as soon as more information becomes available.
investigating
Our monitoring systems have detected a potential issue with Upgrade. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Users are unable to create a SIP Trunking Phone Number Resource
minorSource not attested
Last archived state: resolved
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monitoring
Users are no longer experiencing unexpected 404 errors when attempting to create a SIP Trunking Phone Number Resource. We will monitor for 30 minutes.
investigating
Users are experiencing unexpected 404 errors when attempting to create a SIP Trunking Phone Number Resource. As a work around, https://www.twilio.com/docs/phone-numbers/api/incomingphonenumber-resource#update-an-incomingphonenumber-resource can be used to successfully associate phone numbers with trunks. We are investigating the root cause and will provide an update as more information becomes available.
Flex AI Copilot Wrap-up notes and topics classification requests timing out - OpenAI Timeouts
minorSource not attested
Last archived state: resolved
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monitoring
We see recovery in Flex Agent Copilot for Wrap-up notes. We'll provide an update in 2 hours or as soon as more information becomes available.
investigating
Flex customers who are using Agent Copilot for Wrap-up notes might see delayed note generation or failure to generate ai-notes and topics classification. We will provide an update in 2 hours or as soon as more information is available.
investigating
Flex customers who are using Agent Copilot for Wrap-up notes might see delayed note generation or failure to generate ai-notes and topics classification. We will provide an update in 1 hour or as soon as more information is available.
investigating
Our monitoring systems have detected a potential issue with Flex. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Germany
minorSource not attested
Last archived state: resolved
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monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures between a Subset of Twilio Long code and network subscribers on multiple networks in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
