New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
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Templafy Outage History

Uptime record, past incidents, and downtime history for Templafy.

Checking current status...
96.7% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✓

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 93.3% 15 1
July 2026 100% 31 0
June 2026 93.3% 30 2
May 2026 100% 15 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Service degradation - Potential Issues Updating Word Documents in VSTO Add-ins
major

Started: Aug 14, 2:31 PM

identified
We have identified an issue that affects a subset of customers and are working towards a resolution. Users could encounter issues when updating Word documents using VSTO add-ins. Further updates will be posted here soon.
Aug 14, 2:31 PM
June 2026
Transient errors in West Europe (Production 0) and West Europe (Production 5)
major

Started: Jun 24, 1:17 PM

monitoring
The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.
Jun 24, 1:23 PM
identified
Customers using West Europe (Production 0) may have experienced errors or delays while loading the application. Further updates will be posted here soon.
Jun 24, 1:17 PM
AI Services are impacted by an Azure Open AI services incident
major

Started: Jun 8, 7:45 AM

monitoring
At 13:45 UTC on 08 June 2026, Microsoft confirmed that the platform issue affecting Azure OpenAI Service across multiple regions had been mitigated.
Jun 8, 2:37 PM
identified
Microsoft reported that, starting at 09:45 CET on 8 June 2026, it identified an incident affecting the Azure OpenAI Service in multiple regions. Further updates will be posted here soon.
Jun 8, 12:40 PM
April 2026
Document creation services 1.1 connector is not generating documents
major

Started: Apr 1, 9:20 AM

monitoring
The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.
Apr 1, 3:35 PM
identified
The engineers have identified the root cause and are working towards a fix.
Apr 1, 12:39 PM
identified
We have identified an issue that affects a subset of customers and are working towards a resolution. Further updates will be posted here soon.
Apr 1, 9:20 AM
March 2026
Intermittent issues accessing Templafy - West Europe (Production 0)
minor

Started: Mar 31, 11:01 AM

monitoring
The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.
Mar 31, 11:04 AM
identified
We have identified an issue that affects a subset of customers and are working towards a resolution. Further updates will be posted here soon.
Mar 31, 11:01 AM