Customers using Zscaler might experience issues with multiple functionalities due to blocked QUERY request
View the provider incident record →Current answer
Templafy experienced a major incident: Customers using Zscaler might experience issues with multiple functionalities due to blocked QUERY request. ServiceAlert observed recovery on Oct 28, 2026.
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Incident Lifecycle
Affected Components
AI Assistant
Email Signature
Library & Dynamics
Resource Management
User Management
Library Insights
Incident Timeline
Monitoring
The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.
Oct 28, 2026 at 7:20 PM UTC
Identified
We have identified an issue that affects a subset of customers and are working towards a resolution.
Further updates will be posted here soon.
Further updates will be posted here soon.
Oct 28, 2026 at 2:37 PM UTC
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