Document agents not responding in West Europe (Production 0), West Europe (Production 1) and West Europe (Production 5)
View the provider incident record →Current answer
Templafy experienced a major incident: Document agents not responding in West Europe (Production 0), West Europe (Production 1) and West Europe (Production 5). ServiceAlert observed recovery on Sep 29, 2026.
Provider-reported start: . Notice published: .
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Incident Lifecycle
Affected Components
AI Assistant
Incident Timeline
Investigating
Intermittent request failures and increased latency across Azure OpenAI, Azure AI Foundry, and Cognitive Services.
We are following the updates from Microsoft.
We are following the updates from Microsoft.
Sep 29, 2026 at 5:01 PM UTC
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