New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Services Pricing Dashboard

TeamsLink Outage History

Uptime record, past incidents, and downtime history for TeamsLink.

Checking current status...
85.1% uptime over 47 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 13

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 100% 13 0
April 2026 76.7% 30 7
March 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 47 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026
TeamsLink Pro Dashboard Issues
minor

Started: Apr 24, 8:18 AM

monitoring
A fix has been implemented, any affected users should refresh the TeamsLink Pro Dashboards. We will monitor the Dashboards over the next few hours.
Apr 24, 8:34 AM
investigating
Some users might experience issues loading the TeamsLink Pro Dashboards, we are currently investigating this. Any affected agents or supervisors should use the short dial codes to change their status: *0- Main menu *1- Log In/Log Out to Call Queue *2- Break *3- Busy *4- Finish Wrap up (This option is only available when agent is in Wrap Up) *5- To Extend Wrap up (This option is only available when agent is in Wrap Up)
Apr 24, 8:18 AM