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TeamsLink Outage History

Uptime record, past incidents, and downtime history for TeamsLink.

Checking current status...
84.6% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 100% 15 0
July 2026 54.8% 31 14
June 2026 100% 30 0
May 2026 100% 15 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
TeamsLink Security Groups
minor

Started: Jul 8, 3:07 PM

monitoring
A fix has now been implemented restoring access for most users in Security Groups, we are now finalizing and monitoring recent changes to make sure these are applied.
Jul 8, 4:05 PM
investigating
We are aware of an issue affecting TeamsLink security groups, which is currently impacting some users' access to certain areas of the portal. Access to TeamsLink Pro for Agents and Supervisors remains unaffected, and Domain Administrators should continue to be able to access the TeamsLink portal as normal. Our teams are investigating this issue as a priority, and we will provide a further update as soon as more information becomes available. Thank you for your patience and understanding.
Jul 8, 3:07 PM
April 2026
TeamsLink Pro Dashboard Issues
minor

Started: Apr 24, 8:18 AM

monitoring
A fix has been implemented, any affected users should refresh the TeamsLink Pro Dashboards. We will monitor the Dashboards over the next few hours.
Apr 24, 8:34 AM
investigating
Some users might experience issues loading the TeamsLink Pro Dashboards, we are currently investigating this. Any affected agents or supervisors should use the short dial codes to change their status: *0- Main menu *1- Log In/Log Out to Call Queue *2- Break *3- Busy *4- Finish Wrap up (This option is only available when agent is in Wrap Up) *5- To Extend Wrap up (This option is only available when agent is in Wrap Up)
Apr 24, 8:18 AM
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