Daily provider-status observations and published incident history for Sprout Social.
Component incident
Sprout Social has an active component incident; no global outage is indicated. Verified .
Official provider source.
Looking for an update now? Check the current status, or follow Sprout Social for future changes.
93.1%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
90%
30
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We’re investigating an increase in Facebook, Instagram, and Facebook Ads profiles being disconnected due to Meta invalidating access tokens. Affected users may see a disconnected profile notification in Sprout and via email. To restore access, the user who originally connected the profile should log in to Facebook or Meta Business Suite and follow any prompts, then reconnect the profile in Sprout.
Sprout is currently experiencing issues with slowness throughout multiple areas of the app. Our engineers are working to resolve this as quickly as possible.
Please subscribe to receive additional updates. We apologize for the inconvenience.
Our team is actively working on this issue and will share updates as soon as we have them. In the meantime, a quick step on Meta's end might restore your connection right away. Meta is currently asking some users to accept a new policy. Please log into your Meta Business Suite at https://business.facebook.com/ and check for any alerts or popups. If you see a prompt asking you to agree to this policy, accepting it may immediately reconnect your profile to Sprout. Thank you for your patience while we work on this!
investigating
We are continuing to investigate this issue.
investigating
As of September 16, 9:20 AM CEST. Sprout is currently experiencing issues connecting with Meta. As a result, some customers may see delays in Inbox messages, reporting disruptions, and failed posts to Meta channels. Our engineering team is actively investigating the issue, and we will provide updates as soon as more information is available.
Sprout is currently experiencing issues with Trellis. Our engineers are investigating the root cause of the problem.
As a result of these issues, you may experience:
- Errors when attempting to access Trellis
- Issues creating Trellis Threads
Please subscribe to receive additional updates. We apologize for the inconvenience.
Legacy Incident Archive
15 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Instagram & Threads Video Publishing Issue
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Instagram & Threads is currently experiencing difficulties that affect Sprout’s ability to publish video content. These issues began on Friday, May 1st at approximately 9:00pm CT.
We are in touch with the native networks and are monitoring the situation. We apologize for any inconvenience; please subscribe to receive status updates.
April 2026
Meta Connectivity Issues
majorSource not attested
Last archived state: resolved
View archived record details
identified
We are currently facing an issue where a subset of Meta (Facebook and Instagram) profiles are experiencing connectivity disruptions. This appears to be related to specific security checkpoints triggered on the Meta platform, which are preventing these profiles from performing actions within Sprout Social.
We recommend that page admins log in to Facebook natively to check for any required security actions from Meta.
identified
We are currently facing an issue where a subset of Meta (Facebook and Instagram) profiles are experiencing connectivity disruptions. This appears to be related to specific security checkpoints triggered on the Meta platform, which are preventing these profiles from performing actions within Sprout Social.
Bluesky Issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Bluesky is currently experiencing difficulties that are affecting several different capabilities in Sprout.
As a result of these issues, you may experience:
- Bluesky post failures
- Delays in pulling in Bluesky data in Listening topics
- Delays in Bluesky data for reports
We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
March 2026
Team Conversations and User Teams Issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Sprout is currently experiencing issues with our Team Conversations and User Teams features. As a result, you may experience errors when commenting or mentioning users within a conversation. Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
Facebook Video Publishing Issue
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Facebook is currently experiencing difficulties that affect Sprout’s ability to publish video/reels content. As a result of these issues, you may experience Facebook video/reels post failures. These issues began on Thursday, March 12th, at approximately 6 AM CT.
We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
