Daily provider-status observations and published incident history for Sprout Social.
Component incident
Sprout Social has an active component incident; no global outage is indicated. Verified .
Official provider source.
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93.1%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
90%
30
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We’re investigating an increase in Facebook, Instagram, and Facebook Ads profiles being disconnected due to Meta invalidating access tokens. Affected users may see a disconnected profile notification in Sprout and via email. To restore access, the user who originally connected the profile should log in to Facebook or Meta Business Suite and follow any prompts, then reconnect the profile in Sprout.
Sprout is currently experiencing issues with slowness throughout multiple areas of the app. Our engineers are working to resolve this as quickly as possible.
Please subscribe to receive additional updates. We apologize for the inconvenience.
Our team is actively working on this issue and will share updates as soon as we have them. In the meantime, a quick step on Meta's end might restore your connection right away. Meta is currently asking some users to accept a new policy. Please log into your Meta Business Suite at https://business.facebook.com/ and check for any alerts or popups. If you see a prompt asking you to agree to this policy, accepting it may immediately reconnect your profile to Sprout. Thank you for your patience while we work on this!
investigating
We are continuing to investigate this issue.
investigating
As of September 16, 9:20 AM CEST. Sprout is currently experiencing issues connecting with Meta. As a result, some customers may see delays in Inbox messages, reporting disruptions, and failed posts to Meta channels. Our engineering team is actively investigating the issue, and we will provide updates as soon as more information is available.
Sprout is currently experiencing issues with Trellis. Our engineers are investigating the root cause of the problem.
As a result of these issues, you may experience:
- Errors when attempting to access Trellis
- Issues creating Trellis Threads
Please subscribe to receive additional updates. We apologize for the inconvenience.
Legacy Incident Archive
15 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Reddit Incident
minorSource not attested
Last archived state: resolved
View archived record details
Sprout Social Web ApplicationSprout Social API
investigating
We are actively investigating an issue affecting Reddit integrations that began today around 9:00 AM Irish Time (3:00 AM CT). Users may experience errors when connecting profiles, publishing content, or syncing data. We sincerely apologize for the inconvenience while our team continues to investigate and work toward a resolution.
July 2026
Sprout Social Performance Issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Sprout is currently experiencing performance issues and our engineers are working to restore access as quickly as possible.
June 2026
Cloudfare Issues - Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Cloudflare is currently experiencing issues that are affecting Sprout access for some customers.
We are monitoring the situation and appreciate your patience. Please subscribe to receive additional updates.
Delayed Threads Data
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating a data delay from Threads since June 16, 2026 at 8:43 PM CT. Because of this, you might notice that new Threads data taking a longer than usual to show up in your Sprout account. Our team is actively looking into this, sorry for this inconvenience.
Meta Issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Meta is currently experiencing difficulties affecting all aspects of Sprout pertaining to Meta services. These issues began on June 12 at approximately 8:35 AM CT.
We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
Unavailable Image Previews for Instagram Story Mentions
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Due to an external issue impacting Meta, image previews for Instagram Story Mentions are unavailable and will display the error "Unable to access story content." Meta is working on a fix to resolve this issue, and we are monitoring the situation. We apologize for any inconvenience.
May 2026
Performance Issues impacting LinkedIn API
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are experiencing intermittent issues with LinkedIn due to an external LinkedIn API outage involving server timeout errors. As a result, connecting LinkedIn profiles, publishing content, or fetching reports may be temporarily affected or fail unexpectedly. We are actively monitoring LinkedIn's progress toward a resolution.
Delays Ingesting Facebook Mentions
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Sprout is currently experiencing issues ingesting Facebook @Mention messages. As a result, these messages may be delayed pulling into the Smart Inbox.
Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
Bluesky Connection Issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are monitoring the results.
investigating
We are currently investigating reports of Bluesky connection and re-authorization failures. Users may experience issues connecting new profiles or re-authenticating existing ones.
Our team is working to identify the cause and will provide updates as they become available.
Data Ingestion Issue
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Due to an AWS outage that began May 7th around 7 pm CT, Sprout is currently seeing delays in data ingestion.
As a result of this outage, you may experience delays pulling in metrics and messages in the following areas of Sprout:
- Reports
- Listening topics
- Smart Inbox/ Reviews
- Published posts in the Publishing Calendar
We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
