Current answer
Sprout Social experienced a none incident: Meta Profiles Disconnecting. The provider currently marks this incident Monitoring.
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Incident Lifecycle
Affected Components
Sprout Social Web Application
Incident Timeline
Monitoring
We’re investigating an increase in Facebook, Instagram, and Facebook Ads profiles being disconnected due to Meta invalidating access tokens. Affected users may see a disconnected profile notification in Sprout and via email. To restore access, the user who originally connected the profile should log in to Facebook or Meta Business Suite and follow any prompts, then reconnect the profile in Sprout.
Oct 19, 2026 at 8:26 AM UTC
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