Current answer
Sprout Social experienced a minor incident: Meta Connection Issue. ServiceAlert observed recovery on Sep 17, 2026.
Official Sprout Social status page Current Sprout Social status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Sprout Social Web Application
Sprout Social API
Incident Timeline
Investigating
We are continuing to investigate this issue.
Sep 17, 2026 at 8:17 PM UTC
Investigating
Our team is actively working on this issue and will share updates as soon as we have them. In the meantime, a quick step on Meta's end might restore your connection right away. Meta is currently asking some users to accept a new policy. Please log into your Meta Business Suite at https://business.facebook.com/ and check for any alerts or popups. If you see a prompt asking you to agree to this policy, accepting it may immediately reconnect your profile to Sprout. Thank you for your patience while we work on this!
Sep 16, 2026 at 1:12 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 16, 2026 at 9:50 AM UTC
Investigating
As of September 16, 9:20 AM CEST. Sprout is currently experiencing issues connecting with Meta. As a result, some customers may see delays in Inbox messages, reporting disruptions, and failed posts to Meta channels. Our engineering team is actively investigating the issue, and we will provide updates as soon as more information is available.
Sep 16, 2026 at 9:49 AM UTC
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