Daily provider-status observations and published incident history for Spendesk.
Component incident
Spendesk has an active component incident; no global outage is indicated. Verified .
Official provider source.
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34.5%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
43.3%
30
17
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are currently investigating an issue preventing e-invoices from being received. Our technical team is actively investigating the issue and working with the relevant provider. We sincerely apologize for the disruption and will provide an update as soon as more information is available.
3DS Authentication – Notifications Not Received on iOS
We have identified a rare processing issue within our 3DS authentication provider’s service affecting some iOS users. A fix is being developed, and we will share a further update as soon as more information is available. We apologize for the continued disruption.
investigating
We are currently investigating an issue preventing some iOS users from receiving 3DS authentication notifications when completing payments. Our technical team is actively working to identify the root cause. We sincerely apologize for the disruption and will provide an update as soon as more information is available.
We have rolled back the change responsible for the issue, and access to the Spendesk application has been restored. Our technical team is monitoring the service while the permanent correction is deployed to confirm continued stability. We apologize for the disruption and will confirm once the incident is fully resolved.
investigating
We are currently investigating an issue preventing users from signing in to the Spendesk application. Our technical team is actively working to identify the root cause. We sincerely apologize for the disruption and will provide updates as soon as more information is available.
We have identified the cause of the issue affecting new e-invoices for some customers in France: an update to our e-invoicing provider’s platform interrupted invoice delivery. New invoices are now being received, and we are working with the provider to confirm whether any invoices were missed and ensure they are recovered where necessary. We apologize for the inconvenience and will keep you updated on our progress.
monitoring
We are currently investigating an issue affecting the delivery of new e-invoices for some customers in France. Our technical team is actively investigating the situation. We sincerely apologize for any disruption this may cause and will provide updates as soon as more information is available.
We have identified that the issue affecting email-link sign-in for some iOS users is related to the latest app release. We have stopped the rollout of the affected version, and a hotfix has been submitted to Apple for review. We apologize for the inconvenience and will keep you updated on our progress.
investigating
We are currently investigating an issue affecting some iOS users who use email and password to sign in, where login links received by email may not complete the authentication process. Our technical team is actively investigating the issue. We sincerely apologize for any disruption and will provide an update as soon as more information is available.
We have identified a potential cause of the issue affecting some online card payments. The service is currently stable, and we are closely monitoring the situation while we continue to validate the resolution. We apologise for the disruption and will provide a further update once full resolution has been confirmed.
investigating
We are continuing to investigate an issue affecting some online card payments across multiple merchants. Transactions may be declined when the merchant does not request Strong Customer Authentication; where possible, please ask the merchant to retry using 3D Secure or use an alternative payment method. We are working with our partners to resolve the issue, apologise for the disruption, and will provide an update as soon as more information is available.
investigating
We are continuing to investigate an issue affecting some EEA card payments and card storage attempts at certain online merchants. Customers may experience declined transactions where additional authentication is not requested by the merchant. We are working with our banking partners to resolve the issue, apologise for the disruption, and will share a further update as soon as more information is available.
investigating
Our banking team is currently in contact with our banking partner Visa to investigate the root cause of this incident. We apologise for the ongoing disruption and will provide further updates as soon as more information is available.
investigating
We are currently investigating an issue affecting merchant card tokenisation when customers try to add Spendesk cards on Amazon. Our technical team is actively working to understand the scope and identify the cause. We sincerely apologise for any disruption this may cause and will provide an update as soon as more information is available.
International Transfers feature is unavailable for affected EEA customers
A replacement Wise refresh token has been deployed for the issue affecting EEA International Transfers and other Wise operations. Our technical team is monitoring the service to confirm that transfers and other Wise operations are fully operational. We apologize for any disruption caused and will update you once full resolution has been verified.
investigating
We are currently investigating an issue affecting International Transfers in the EEA and other Wise operations. Our technical team is actively working to restore access and determine the cause. We sincerely apologize for the disruption and will provide updates as soon as more information is available.
Third-Party Service Disruption : Email Notifications – Microsoft Service Disruption
Microsoft has confirmed that the Exchange Online disruption is being resolved, and we are monitoring the situation for any remaining impact on Spendesk features. Email delivery may recover progressively while Microsoft completes the restoration. We apologize for the disruption and will confirm full resolution once it has been verified.
investigating
We are aware of an issue affecting one of our third-party partners that may impact some Spendesk features, including the delivery of emails to customers using Microsoft-hosted mailboxes. The issue is outside Spendesk’s systems, and we are dependent on the partner for further information and resolution. We apologize for any disruption this may cause and will share further updates when information becomes available.
The e-invoice service has been stabilized, and e-invoice processing in Belgium and France is being monitored closely. Our technical team is continuing to verify that processing and French onboarding are operating normally. We apologize for the disruption and will provide a further update once full resolution has been confirmed.
investigating
We are currently investigating an issue affecting e-invoice processing in Belgium and France. Some customers may experience delays, and e-invoice onboarding in France may also be affected. Our technical team is actively working to identify the cause. We sincerely apologize for the disruption and will provide further updates as soon as more information is available.
The major latency issue affecting Spendesk has been mitigated. Our technical teams are continuing to monitor the service closely to ensure stability and confirm full resolution. We apologize for the disruption and will provide another update once normal performance has been fully verified.
investigating
We are currently investigating an issue affecting access to Speendesk on mobile and desktop. Our technical team is actively working to identify the cause of the connection errors and high latency. We sincerely apologize for the disruption and will provide further updates as soon as more information is available.
Legacy Incident Archive
17 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Bookkeep - prepare page is unavailable
Source not attested
Last archived state: resolved
View archived record details
investigating
This incident has been resolved and all Spendesk services are operating normally. We’re reviewing the incident and incorporating our findings to help prevent a recurrence. We’re sorry for the disruption and appreciate your patience.
investigating
We are currently investigating an incident affecting the Bookkeep section of our platform. The prepare page is unavailable. Our team is actively investigating the root cause. We will keep you updated as we make progress.
Platform Service Disruption (Partial Outage)
Source not attested
Last archived state: resolved
View archived record details
investigating
We’re currently investigating a general issue affecting parts of the Spendesk platform. Some services may be unavailable or slower than usual. Our team is actively working to identify the root cause and restore normal service. Thank you for your patience.
All Payables page unreachable for some companies.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Expenses requests showing an incorrect status
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor the situation.
monitoring
Fixes have been implemented and further improvements are being deployed.
Incident impacting card creation and card operations
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
March 2026
Prepare tab: Cannot Mark Payables as Ready
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Potential issue affecting 3DS authentication
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We’re investigating a potential issue affecting 3‑D Secure (3DS) authentication. Some card transactions may fail or show authentication errors. We will keep you informed as soon as possible.
