Current answer
Spendesk experienced a minor incident: Invoices : New French E-Invoices Not Received. ServiceAlert observed recovery on Sep 23, 2026.
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Incident Lifecycle
Affected Components
Invoices
Incident Timeline
Monitoring
We have identified the cause of the issue affecting new e-invoices for some customers in France: an update to our e-invoicing provider’s platform interrupted invoice delivery. New invoices are now being received, and we are working with the provider to confirm whether any invoices were missed and ensure they are recovered where necessary. We apologize for the inconvenience and will keep you updated on our progress.
Sep 22, 2026 at 2:46 PM UTC
Monitoring
We are currently investigating an issue affecting the delivery of new e-invoices for some customers in France. Our technical team is actively investigating the situation. We sincerely apologize for any disruption this may cause and will provide updates as soon as more information is available.
Sep 22, 2026 at 2:44 PM UTC
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