Daily provider-status observations and published incident history for Spendesk.
Component incident
Spendesk has an active component incident; no global outage is indicated. Verified .
Official provider source.
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34.5%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
43.3%
30
17
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are currently investigating an issue preventing e-invoices from being received. Our technical team is actively investigating the issue and working with the relevant provider. We sincerely apologize for the disruption and will provide an update as soon as more information is available.
3DS Authentication – Notifications Not Received on iOS
We have identified a rare processing issue within our 3DS authentication provider’s service affecting some iOS users. A fix is being developed, and we will share a further update as soon as more information is available. We apologize for the continued disruption.
investigating
We are currently investigating an issue preventing some iOS users from receiving 3DS authentication notifications when completing payments. Our technical team is actively working to identify the root cause. We sincerely apologize for the disruption and will provide an update as soon as more information is available.
We have rolled back the change responsible for the issue, and access to the Spendesk application has been restored. Our technical team is monitoring the service while the permanent correction is deployed to confirm continued stability. We apologize for the disruption and will confirm once the incident is fully resolved.
investigating
We are currently investigating an issue preventing users from signing in to the Spendesk application. Our technical team is actively working to identify the root cause. We sincerely apologize for the disruption and will provide updates as soon as more information is available.
We have identified the cause of the issue affecting new e-invoices for some customers in France: an update to our e-invoicing provider’s platform interrupted invoice delivery. New invoices are now being received, and we are working with the provider to confirm whether any invoices were missed and ensure they are recovered where necessary. We apologize for the inconvenience and will keep you updated on our progress.
monitoring
We are currently investigating an issue affecting the delivery of new e-invoices for some customers in France. Our technical team is actively investigating the situation. We sincerely apologize for any disruption this may cause and will provide updates as soon as more information is available.
We have identified that the issue affecting email-link sign-in for some iOS users is related to the latest app release. We have stopped the rollout of the affected version, and a hotfix has been submitted to Apple for review. We apologize for the inconvenience and will keep you updated on our progress.
investigating
We are currently investigating an issue affecting some iOS users who use email and password to sign in, where login links received by email may not complete the authentication process. Our technical team is actively investigating the issue. We sincerely apologize for any disruption and will provide an update as soon as more information is available.
We have identified a potential cause of the issue affecting some online card payments. The service is currently stable, and we are closely monitoring the situation while we continue to validate the resolution. We apologise for the disruption and will provide a further update once full resolution has been confirmed.
investigating
We are continuing to investigate an issue affecting some online card payments across multiple merchants. Transactions may be declined when the merchant does not request Strong Customer Authentication; where possible, please ask the merchant to retry using 3D Secure or use an alternative payment method. We are working with our partners to resolve the issue, apologise for the disruption, and will provide an update as soon as more information is available.
investigating
We are continuing to investigate an issue affecting some EEA card payments and card storage attempts at certain online merchants. Customers may experience declined transactions where additional authentication is not requested by the merchant. We are working with our banking partners to resolve the issue, apologise for the disruption, and will share a further update as soon as more information is available.
investigating
Our banking team is currently in contact with our banking partner Visa to investigate the root cause of this incident. We apologise for the ongoing disruption and will provide further updates as soon as more information is available.
investigating
We are currently investigating an issue affecting merchant card tokenisation when customers try to add Spendesk cards on Amazon. Our technical team is actively working to understand the scope and identify the cause. We sincerely apologise for any disruption this may cause and will provide an update as soon as more information is available.
International Transfers feature is unavailable for affected EEA customers
A replacement Wise refresh token has been deployed for the issue affecting EEA International Transfers and other Wise operations. Our technical team is monitoring the service to confirm that transfers and other Wise operations are fully operational. We apologize for any disruption caused and will update you once full resolution has been verified.
investigating
We are currently investigating an issue affecting International Transfers in the EEA and other Wise operations. Our technical team is actively working to restore access and determine the cause. We sincerely apologize for the disruption and will provide updates as soon as more information is available.
Third-Party Service Disruption : Email Notifications – Microsoft Service Disruption
Microsoft has confirmed that the Exchange Online disruption is being resolved, and we are monitoring the situation for any remaining impact on Spendesk features. Email delivery may recover progressively while Microsoft completes the restoration. We apologize for the disruption and will confirm full resolution once it has been verified.
investigating
We are aware of an issue affecting one of our third-party partners that may impact some Spendesk features, including the delivery of emails to customers using Microsoft-hosted mailboxes. The issue is outside Spendesk’s systems, and we are dependent on the partner for further information and resolution. We apologize for any disruption this may cause and will share further updates when information becomes available.
The e-invoice service has been stabilized, and e-invoice processing in Belgium and France is being monitored closely. Our technical team is continuing to verify that processing and French onboarding are operating normally. We apologize for the disruption and will provide a further update once full resolution has been confirmed.
investigating
We are currently investigating an issue affecting e-invoice processing in Belgium and France. Some customers may experience delays, and e-invoice onboarding in France may also be affected. Our technical team is actively working to identify the cause. We sincerely apologize for the disruption and will provide further updates as soon as more information is available.
The major latency issue affecting Spendesk has been mitigated. Our technical teams are continuing to monitor the service closely to ensure stability and confirm full resolution. We apologize for the disruption and will provide another update once normal performance has been fully verified.
investigating
We are currently investigating an issue affecting access to Speendesk on mobile and desktop. Our technical team is actively working to identify the cause of the connection errors and high latency. We sincerely apologize for the disruption and will provide further updates as soon as more information is available.
Legacy Incident Archive
17 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Invoices – Service Disruption
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have identified the root cause of the issue affecting invoice confirmation in the Review stage. A fix has been deployed. Our technical team is monitoring the situation to confirm full resolution. We apologize for any disruption caused and will update you once we have verified that all systems are fully operational.
investigating
We are currently investigating an issue affecting the invoice confirmation feature in the Review stage. Our technical team is actively working to identify the root cause. We sincerely apologize for any disruption this may cause to your operations. We will provide updates as soon as new information is available.
June 2026
Bookkeeping Export – Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting bookkeeping data exports appears to be stabilizing. A fix has been deployed and our technical team is actively monitoring the situation to confirm full resolution. We apologize for the disruption caused, particularly to those impacted during month-end closing, and will provide a final update once we have verified that all systems are fully operational.
investigating
We are currently investigating a performance issue affecting the export of bookkeeping data. Our technical team is actively working to identify the root cause. We sincerely apologize for any disruption this may cause, particularly for customers working on month-end closing. We will provide updates as soon as new information is available.
May 2026
Mobile App connection – Service Disruption
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
A fix has been deployed for the issue affecting the Spendesk mobile application. Our technical team is monitoring the situation to confirm full resolution. We apologize for any disruption caused and will update you once we have verified that all systems are fully operational.
identified
We have identified the root cause of the issue affecting the Spendesk mobile application: a recent code change inadvertently disabled a key data-fetching mechanism, preventing user information from loading correctly. Our technical team is in the process of reverting this change. We apologize for the continued inconvenience and will keep you updated on our progress.
investigating
We are currently investigating an issue affecting the Spendesk mobile application. Our technical team is actively working to identify the root cause. We sincerely apologize for any disruption this may cause to your operations. We will provide updates as soon as new information is available.
Payables & Invoices – Service Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the root cause of the issue affecting Requests, Payables, Bookkeep, Invoices, and Expense Claims, which were not loading correctly. Our technical team is actively implementing a fix and working to restore full functionality as quickly as possible. We apologize for the continued inconvenience and will keep you updated on our progress.
investigating
We are currently investigating an issue affecting the Payables module, including the Bookkeep and Invoices tabs, where content may not be loading correctly. Our technical team is actively working to identify the root cause. We sincerely apologize for any disruption this may cause to your operations. We will provide updates as soon as new information is available.
Mobile App Login – Service Disruption
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed for the login issue affecting the Spendesk mobile application (iOS and Android), which was caused by a disruption on the side of our device enrollment provider. Our technical team is actively monitoring the situation alongside our provider to confirm full resolution. We apologize for the disruption experienced and will update you as soon as we have verified that all mobile login functionality is fully restored.
identified
We have identified the root cause of the login issue affecting the Spendesk mobile application (iOS and Android). Our technical team is actively implementing a fix and working to restore full mobile access as quickly as possible. We apologize for the continued inconvenience and will keep you informed of our progress.
investigating
We are currently investigating an issue affecting login on the Spendesk mobile application (iOS and Android). Users may encounter a "Failed to verify enrolment" error when attempting to log in via any authentication method. Please note that web access to Spendesk remains fully operational in the meantime. Our technical team is actively working to identify the root cause, and we sincerely apologize for the disruption this may cause to your operations — we will provide an update as soon as ne...
DATEV Export — Payables Not Reflecting on DATEV Side
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The incident is considered as stable. A fix has been deployed for the issue affecting our DATEV native integration. Affected payables are currently being corrected and our technical team is monitoring to confirm full resolution. We apologize for any disruption caused and will update you once all payables have been successfully processed on the DATEV side.
identified
We have identified an issue affecting our DATEV native integration: a limited number of payables are being incorrectly marked as "exported" in Spendesk without successfully reaching the DATEV platform. Our technical team is actively working on a fix to resolve the affected payables. We apologize for the continued disruption and will keep you updated on our progress.
investigating
We are currently investigating an issue affecting our DATEV accounting export feature. Some customers may notice that payables exported from Spendesk are not appearing on the DATEV side, despite showing an "exported" status. Our technical team is actively working to identify the root cause. We sincerely apologize for any disruption this may cause to your accounting operations and will provide updates as soon as new information is available.
Cards blocked by PBR & not unblocking automatically
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We have identified a potential root cause of the issue affecting cards blocked by our Play-by-the-rules feature (PBR) not being automatically unblocked. Our technical team is currently testing a fix. We apologize for the continued inconvenience and will keep you updated on our progress.
investigating
We are currently investigating an issue where some cards recently blocked by our PBR (Play by the rule feature) system are not automatically unblocking as expected.
Our engineering team is actively working on a fix and is committed to resolving this as soon as possible. We apologize for the inconvenience.
April 2026
Platform Service Disruption : login access temporarily unavailable
Source not attested
Last archived state: resolved
View archived record details
monitoring
Monitoring: we are actively monitoring the ongoing login issue, as some users continue to experience disruptions.
monitoring
Monitoring — A fix has been implemented and the service has remained stable. We are continuing to monitor closely and will update this page if anything changes.
investigating
We’re currently investigating a general issue affecting parts of the Spendesk platform. As a result, login access may be temporarily unavailable for some users.
We sincerely apologize for the inconvenience this may cause and truly appreciate your patience during this time.
Platform Service Disruption - Prepare page won't load payable
Source not attested
Last archived state: resolved
View archived record details
monitoring
Monitoring: We are actively monitoring the ongoing login issue, as some users continue to experience disruptions.
investigating
We’re currently investigating an issue affecting the prepare page : payables won't load. Our team is actively working to identify the root cause and restore normal service. Thank you for your patience.
Platform Service Disruption - Prepare page won't load payable
Source not attested
Last archived state: resolved
View archived record details
investigating
We’re investigating an issue causing errors when saving, marking supplier invoices as Ready, or posting them. Some customers may be unable to complete these actions. We’re working to resolve this as quickly as possible and will share updates here.
investigating
We’re currently investigating an issue affecting parts of the Spendesk platform. Some services may be unavailable or slower than usual. Our team is actively working to identify the root cause and restore normal service. Thank you for your patience.
