Current answer
Spendesk experienced a minor incident: 3DS Authentication – Notifications Not Received on iOS. The provider currently marks this incident Identified.
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Incident Lifecycle
Affected Components
All Payments module
Incident Timeline
Identified
We have identified a rare processing issue within our 3DS authentication provider’s service affecting some iOS users. A fix is being developed, and we will share a further update as soon as more information is available. We apologize for the continued disruption.
Oct 13, 2026 at 8:22 AM UTC
Investigating
We are currently investigating an issue preventing some iOS users from receiving 3DS authentication notifications when completing payments. Our technical team is actively working to identify the root cause. We sincerely apologize for the disruption and will provide an update as soon as more information is available.
Oct 7, 2026 at 9:13 AM UTC
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