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16.3%of 49 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
12.5%
24
21
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
August 2026
Elevated error rate on Deutsche Post Transaction API
We are beginning to see recovery on the carrier's end; however, we have not yet received confirmation from Deutsche Post. We will continue to monitor the situation and share an update as soon as we have more information
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We have detected an elevated error rate from Deutsche Post Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
We have detected an elevated error rate from Colissimo's Transaction API. The carrier appears to be experiencing an outage on their side and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Observing Interruption in Receiving USPS Tracking Events
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will keep you updated as soon as we receive a reply from the carrier.
Elevated error rate on DHL Express label generation
We are currently experiencing elevated label creation errors affecting shipments using Shippo’s DHL Express master account only. Our team is actively investigating the issue and working toward a resolution.
We’ll provide further updates as more information becomes available.
We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.
We’re currently seeing an elevated error rate affecting USPS Scan form generation. We've reached out to carrier and working to resolve it. We’ll keep you posted with further updates.
We are experiencing elevated error rate on DPD UK Tracking service. Its a carrier side issue and we are actively monitoring the status of this issue and will keep you posted on this.
Legacy Incident Archive
76 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
March 2026
Elevated error rate on Passport Shipment API
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We have detected an elevated error rate from Passport Shipment API. We are monitoring the situation.
USPS tracking outage
minorSource not attested
Last archived state: resolved
View archived record details
investigating
USPS tracking maintenance was completed about 2 hours ago, but we are still not receiving any tracking updates. We have reached out to USPS for clarification and will keep you posted once we receive an update.
Elevated error rate on canada Post Shipment Service
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We have detected an elevated error rate from Canada post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, Shipment updates may be delayed but will be sent once the carrier’s API is restored
Observing Interruption in Receiving USPS Tracking Events
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will provide further updates as soon as they become available.
Temporary disruption affecting USPS Military and U.S. Territory Shipments
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing a temporary disruption affecting label generation for USPS shipments destined for U.S. military addresses and certain U.S. territories.
We are working with the carrier to restore normal service as quickly as possible.
Elevated error rate on USPS Transaction API
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We started seeing recovery for label generation , we are monitoring things for a while
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing an issue affecting USPS label generation via the API, which is impacting our ability to create both domestic and international USPS labels.
Our team is actively investigating the issue and is in contact with USPS to identify the cause and restore normal service as quickly as possible.
