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Shippo Outage History

Daily provider-status observations and published incident history for Shippo.

Operational

Shippo is operational. Verified . Official provider source.

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16.3% of 49 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 12.5% 24 21

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
UPS Tracking disruption
minor Observed active window 15h 13m

View incident details and source

Started:

UPS
investigating
We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored
Elevated error rate on Canada Post Shipment
minor Observed active window 1h 11m

View incident details and source

Started:

Canada Post
investigating
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes are affected, and label generation may fail downstream. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Elevated error rate on Canada Post Shipment
critical Observed active window 31m

View incident details and source

Started:

Canada Post
investigating
We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.
Axlehire Shipment and Tracking Outage
critical Observed active window 2h 58m

View incident details and source

Started:

Axlehire
investigating
We are experiencing an interruption in Axlehire tracking events from the carrier and Shipment service. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates and Rating service will be delayed but will be sent once the carrier's API is restored.
Elevated error rate on Canada Post Shipment
minor Observed active window 4h 26m

View incident details and source

Started:

Canada Post
investigating
We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.
Elevated error rate on Canada Post Shipment
minor Observed active window 16h 10m

View incident details and source

Started:

Canada Post
investigating
we are currently observing a low number of updates from Canada Post's Tracking API
Elevated error in USPS Manifest generation
major Observed active window 2h 25m

View incident details and source

Started:

USPS
monitoring
USPS has deployed a fix and the service has started recovering. We are continuing to monitor and will share any further updates.
investigating
We are currently observing an elevated error rate affecting USPS Manifest generation. Label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive from the carrier.
UPS Tracking disruption
major Observed active window 4h 5m

View incident details and source

Started:

UPS
investigating
We are continuing to investigate this issue.
investigating
We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
Elevated error rate on UPS Tracking
major Observed active window 5m

View incident details and source

Started:

UPS
investigating
We are experiencing an interruption in UPS tracking events from the carrier. We have reached out to UPS and actively monitoring the situation. We will keep you updated as soon as we receive an update from the carrier.
Axlehire tracking disruptions
major Observed active window 43h 52m

View incident details and source

Started:

Axlehire
investigating
We are experiencing an interruption in Axlehire tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.

Legacy Incident Archive

76 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
Elevated error rate on Passport Shipment API
critical Source not attested
Last archived state: resolved
View archived record details
investigating
We have detected an elevated error rate from Passport Shipment API. We are monitoring the situation.
USPS tracking outage
minor Source not attested
Last archived state: resolved
View archived record details
investigating
USPS tracking maintenance was completed about 2 hours ago, but we are still not receiving any tracking updates. We have reached out to USPS for clarification and will keep you posted once we receive an update.
Elevated error rate on canada Post Shipment Service
major Source not attested
Last archived state: resolved
View archived record details
investigating
We have detected an elevated error rate from Canada post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, Shipment updates may be delayed but will be sent once the carrier’s API is restored
Observing Interruption in Receiving USPS Tracking Events
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will provide further updates as soon as they become available.
Temporary disruption affecting USPS Military and U.S. Territory Shipments
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing a temporary disruption affecting label generation for USPS shipments destined for U.S. military addresses and certain U.S. territories. We are working with the carrier to restore normal service as quickly as possible.
Elevated error rate on USPS Transaction API
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We started seeing recovery for label generation , we are monitoring things for a while
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing an issue affecting USPS label generation via the API, which is impacting our ability to create both domestic and international USPS labels. Our team is actively investigating the issue and is in contact with USPS to identify the cause and restore normal service as quickly as possible.