Current answer
Shippo experienced a major incident: UPS Tracking disruption. ServiceAlert observed recovery on Sep 21, 2026.
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Incident Lifecycle
Affected Components
UPS
Incident Timeline
Investigating
We are continuing to investigate this issue.
Sep 20, 2026 at 11:37 PM UTC
Investigating
We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
Sep 20, 2026 at 11:34 PM UTC
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