Current answer
Shippo experienced a critical incident: Axlehire Shipment and Tracking Outage. ServiceAlert observed recovery on Sep 24, 2026.
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Incident Lifecycle
Affected Components
Axlehire
Incident Timeline
Investigating
We are experiencing an interruption in Axlehire tracking events from the carrier and Shipment service. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates and Rating service will be delayed but will be sent once the carrier's API is restored.
Sep 24, 2026 at 8:51 AM UTC
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