New Multi-region uptime checks and custom-domain status pages

Elevated error rate on UPS Tracking

Major Impact Resolved Duration: 5m September 20, 2026
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Current answer

Shippo experienced a major incident: Elevated error rate on UPS Tracking. ServiceAlert observed recovery on Sep 20, 2026.

Official Shippo status page Current Shippo status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
UPS

Incident Timeline

Investigating
We are experiencing an interruption in UPS tracking events from the carrier. We have reached out to UPS and actively monitoring the situation. We will keep you updated as soon as we receive an update from the carrier.
Sep 20, 2026 at 11:34 PM UTC
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