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16.3%of 49 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
12.5%
24
21
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are experiencing an elevated error rate with Canada Post’s Shipment API and it's affecting label generation. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.
We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
We’re seeing an issue where some users may be unable to see their labels in the Shipments tab of the Web App. Our team is actively investigating and working toward a resolution. We’ll provide another update as soon as we have more information.
USPS has reported an intermittent outage impacting their label generation API . Their support team is currently investigating. We are monitoring the issue and will provide an update as soon as USPS shares further information
Hi team, we’re currently seeing an elevated error rate affecting USPS Manifest generation. We've reached out to carrier and working to resolve it. We’ll keep you posted with further updates.
We have detected an elevated error rate from Royal Mail_SF Tracking API. Our team has escalated the issue with the data provider. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
USPS QR code generation has recovered and is currently functioning as expected. Our team is continuing to monitor the service closely to ensure stability.
investigating
We are experiencing an interruption with USPS QR Code generation. Our team has reached out to USPS and is actively monitoring the situation. USPS label generation without QR codes is fully operational
We’ll keep you updated as soon as we receive a response from the carrier
investigating
Hi Team, we are experiencing an interruption with USPS QR Code generation. Our team has reached out to USPS and is actively monitoring the situation. We’ll keep you updated as soon as we receive a response from the carrier.
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are actively investigating an issue affecting order data from store connections. Missing order data may have occurred between September 8, 2026 at 09:17 UTC and September 9, 2026 at 14:56 UTC.
Our team is currently investigating the issue and working to determine the impact and resolution. We will provide further updates as more information becomes available.
Elevated error rates for the Lasership Transaction services
We’re seeing elevated error rates for the Lasership Transaction services and it's affecting label generation. We are actively monitoring the status of these issues and will provide further updates soon.
We are experiencing an interruption in APG tracking events from the carrier. Our team has reached out to APG and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
Legacy Incident Archive
76 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Observing Interruption in Receiving USPS Tracking Events
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will keep you updated as soon as we receive a reply from the carrier.
Degraded performance on Australia Post Tracking
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We’ve been informed by our service provider that they are currently experiencing a decline in their connection to Australia Post’s tracking system, which may result in fewer tracking updates or delayed tracking events for some shipments.
During this time, some shipments may display incomplete or delayed tracking updates. This issue is limited to tracking visibility and does not impact shipment movement or delivery with Australia Post.
The carrier is actively investigating and working on a...
Intermittent USPS API Outage on multiple API
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
USPS integration is currently degraded. Customers using standalone tracking may experience delayed tracking updates, and international label generation is also degraded.
We are actively monitoring the issue and will keep you posted with any further updates.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing issues with USPS affecting multiple USPS APIs. USPS has acknowledged the issue and their support teams are actively investigating.
We are closely monitoring the situation and will provide updates as soon as more information becomes available.
March 2026
USPS Tracking disruption
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an interruption in USPS tracking events, which appears to be due to a carrier-side issue. USPS is actively investigating the problem.
We have reached out to them for an ETA and are closely monitoring the situation. We will keep you informed as soon as we have further updates.
Delay in USPS Tracking Updates
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an interruption in tracking events from USPS. Our team is actively monitoring the situation, and we will keep you posted with updates.
FedEx's API outage
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
FedEx services recovered around 21:57 UTC last night. All services are now operating normally. We continue monitoring the situation.
monitoring
A fix has been implemented and we are monitoring the results.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are experiencing elevated error rate on FedEx's multiple services including Shipment, Tracking and Transaction. We've reached out to the carrier and actively monitoring the status of these issues and will provide further updates soon.
USPS Tracking disruption
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier.
Elevated error rate on Canada Post Tracking API
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
monitoring
We are currently investigating this issue.
investigating
We have detected an elevated error rate from the Canada_Post Tracking API. Our team has contacted the carrier and we are monitoring the situation
Observing Interruption in Receiving USPS Tracking Events
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation.
Degraded API Performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
we’re currently seeing an issue impacting multiple services across Shippo. Our team is actively investigating the situation and working to identify the root cause. We’ll share further updates as soon as we have more information.
