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Shippo

Elevated error rate on Royal Mail_SF Tracking

Major Impact Resolved Duration: 2h 37m September 12, 2026
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Current answer

Shippo experienced a major incident: Elevated error rate on Royal Mail_SF Tracking. ServiceAlert observed recovery on Sep 13, 2026.

Official Shippo status page Current Shippo status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
Royal Mail (Storefeeder)

Incident Timeline

Investigating
We have detected an elevated error rate from Royal Mail_SF Tracking API. Our team has escalated the issue with the data provider. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Sep 12, 2026 at 9:47 PM UTC
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