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16.3%of 49 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
12.5%
24
21
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes are affected, and label generation may fail downstream. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.
We are experiencing an interruption in Axlehire tracking events from the carrier and Shipment service. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates and Rating service will be delayed but will be sent once the carrier's API is restored.
We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.
USPS has deployed a fix and the service has started recovering. We are continuing to monitor and will share any further updates.
investigating
We are currently observing an elevated error rate affecting USPS Manifest generation. Label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive from the carrier.
We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
We are experiencing an interruption in UPS tracking events from the carrier. We have reached out to UPS and actively monitoring the situation. We will keep you updated as soon as we receive an update from the carrier.
We are experiencing an interruption in Axlehire tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
Legacy Incident Archive
76 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Elevated error rate on Rating API from USPS.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are seeing an elevated error on rating API from USPS. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier.
Elevated error rate on La Post's Tracking
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We have detected an elevated error rate from La Post's Tracking API. Our team has contacted the carrier and we are monitoring the situation.
During this time, tracking updates may be delayed, but will be sent once the carrier’s API is restored
Australia Post – Delayed Tracking Event Updates
minorSource not attested
Last archived state: resolved
View archived record details
identified
Thank you for your patience as Our third-party vendor diligently works on this matter. Our third-party vendor made significant improvements to the Australia Post system. To ensure these enhancements are effective and maintain stability.
investigating
Our third-party vendor has informed us that Australia Post is currently experiencing inconsistencies with their public integration, resulting in delays to tracking event updates.
Australia Post is actively working to improve the stability of the integration and restore normal service. We are monitoring the situation closely and will provide updates as more information becomes available.
Deutsche Post Tracking service Issue
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing elevated error rate on Deutsche Post's transaction service and it is affecting Label Generation. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.
June 2026
Deutsche Post Tracking Service Issue
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing elevated error rate on Deutsche Post Tracking service. We have reached out to the carrier and actively monitoring the status of this issue and will keep you posted on this.
Elevated error rate on FedEx Transaction & shipment service
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
FedEx confirmed they are having multiple issue on their rest API service , we are closely working with carrier for resolution
investigating
We are currently experiencing an elevated error rate affecting label generation for FedEx BYOA account. Our team is actively investigating the issue ,We will share further updates as soon as they are available.
Degraded Orders Page Performance
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue causing intermittent degradation of the Orders page in the Shippo web application. Some customers may experience empty or incomplete order listings while using the Orders page.
Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide another update as soon as more information becomes available.
Elevated error rate on La Post's Tracking
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We have detected an elevated error rate from La Post's Tracking API. Our team has contacted the carrier and we are monitoring the situation.
During this time, tracking updates may be delayed, but will be sent once the carrier’s API is restored
Elevated error rate on Australia Post Transaction and tracking
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing elevated errors with the Australia Post transaction and tracking services. The carrier is experiencing an outage on their end.
During this time, customers may be unable to create labels, and tracking updates may be delayed but will be sent once the carrier’s API is restored
Elevated error rate on Deutsche Post Transaction
minorSource not attested
Last archived state: resolved
View archived record details
identified
Deutsche Post confirmed that they are having technical issue on their end their IT team is working on the fix
investigating
We are continuing to investigate this issue.
investigating
We have detected an elevated error rate for the Deutsche Post transaction service. We have reached out to the carrier and actively monitoring the status of this issue and will provide further updates soon.
