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Shippo Outage History

Daily provider-status observations and published incident history for Shippo.

Operational

Shippo is operational. Verified . Official provider source.

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16.3% of 49 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 12.5% 24 21

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Elevated error rate on Deutsche Post Transaction API
major Observed active window 1h 13m

View incident details and source

Started:

Deutsche Post
monitoring
We are beginning to see recovery on the carrier's end; however, we have not yet received confirmation from Deutsche Post. We will continue to monitor the situation and share an update as soon as we have more information
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We have detected an elevated error rate from Deutsche Post Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
Elevated error rate on Colissimo Transaction
minor Observed active window 33m

View incident details and source

Started:

Colissimo
investigating
We have detected an elevated error rate from Colissimo's Transaction API. The carrier appears to be experiencing an outage on their side and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Observing Interruption in Receiving USPS Tracking Events
minor Observed active window 5h 14m

View incident details and source

Started:

USPS
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will keep you updated as soon as we receive a reply from the carrier.
Elevated error rate on DHL Express label generation
minor Observed active window 76h 30m

View incident details and source

Started:

DHL Express
investigating
We are currently experiencing elevated label creation errors affecting shipments using Shippo’s DHL Express master account only. Our team is actively investigating the issue and working toward a resolution. We’ll provide further updates as more information becomes available.
Elevated error rate on Canada Post Shipment
major Observed active window 27m

View incident details and source

Started:

Canada Post
investigating
We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.
USPS Scan form Generation outage
minor Observed active window 46m

View incident details and source

Started:

USPS
investigating
We’re currently seeing an elevated error rate affecting USPS Scan form generation. We've reached out to carrier and working to resolve it. We’ll keep you posted with further updates.
Elevated error rate on DPD UK Tracking
major Observed active window 9h 58m

View incident details and source

Started:

DPD UK
investigating
We are experiencing elevated error rate on DPD UK Tracking service. Its a carrier side issue and we are actively monitoring the status of this issue and will keep you posted on this.

Legacy Incident Archive

76 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
Australia Post label generation outage
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing elevated error rate on Australia Post's transaction service and it is affecting Label Generation. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.
FedEx's Transaction service outage
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing elevated error rate on FedEx's transaction service and it is affecting Label Generation. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.
USPS Shipment service outage
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing elevated error rate on USPS's shipment service. We have reached out to the carrier and actively monitoring the status of this issue and will keep you posted on this.
Australia Post label generation outage
major Source not attested
Last archived state: resolved
View archived record details
monitoring
The carrier has confirmed that a fix has been implemented and they are currently monitoring the results. We’re also seeing the error rate decrease on our side and will continue to monitor the service.
investigating
We're currently seeing an elevated error rate affecting Australia Post label generation. We've escalated the issue to the carrier and will provide an update as soon as we hear back from them.
Elevated error rate on La Poste Transaction
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing failures with La Poste label generation and refunds. The carrier has been notified, and we are awaiting an update.
Elevated error rate on Rating API from USPS.
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are seeing an elevated error on rating API from USPS. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier.
Elevated error rate on USPS Shipment service
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing elevated error rate on USPS's shipment service. We have reached out to the carrier and actively monitoring the status of this issue and will keep you posted on this.
Canada Post Shipment service outage
critical Source not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing some issues in Shipment service with Canada Post . We have reached out to the carrier and are actively monitoring the status of this issue. We will provide further updates soon.
USPS Shipment service outage
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing elevated error rate on USPS's shipment service. We have reached out to the carrier and actively monitoring the status of this issue and will keep you posted on this.
Elevated error rate on USPS Shipment service
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We have detected an elevated error rate from USPS Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, shipment updates may be delayed but will be sent once the carrier's API is restored.