New Multi-region uptime checks and custom-domain status pages

Seismic Outage History

Daily provider-status observations and published incident history for Seismic.

Operational

Seismic is operational. Verified . Official provider source.

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92.9% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 96.7% 30 1

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Slowness issues for customers in EAST4 region
minor Observed active window 4h 13m

View incident details and source

Started:

U.S. East4
monitoring
We have mitigated the slowness and degraded performance that some customers experienced, including slow page loads, delays generating LiveDocs and workspaces, and timeouts when publishing content through the API. The system performance has returned to normal levels. We are continuing to monitor the environment closely, and our teams will conduct a full Root Cause Analysis (RCA) and implement additional safeguards to prevent a recurrence.
identified
We have identified the cause of the slowness some customers have experienced, including slow page loads, delays generating LiveDocs and workspaces, and timeouts when publishing content through the API. The cause is an abnormally high volume of automated requests to our Content Manager service. We have stopped the source of the traffic and added capacity to the affected service, and performance is improving but has not yet fully returned to normal. Our teams are continuing to work on the fix and monitor the environment.
investigating
We are currently investigating this issue.
August 2026
Some customers unable to upload LiveDocs using the Document Generator Plug-in for PowerPoint
minor Observed active window 3h 55m

View incident details and source

Started:

LiveDoc
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Learning Explore Tab Showing Internal Error
minor Observed active window 2h 8m

View incident details and source

Started:

Learning Content Delivery Learning Document Delivery Learning Web
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are investigating an issue affecting Seismic Learning where some learners may be unable to access learning content and are encountering server error messages within the Learning experience.
Some customers in the US may be experiencing issues with Insights Dashboards
major Observed active window 65h 49m

View incident details and source

Started:

DIY Dashboards LiveInsights
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.

Legacy Incident Archive

21 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
My Apps section of the UI not loading
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
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