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Seismic Outage History

Uptime record, past incidents, and downtime history for Seismic.

Checking current status...
79.1% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Apr 11Jul 9

Monthly Uptime

Month Uptime Days Tracked Days with Issues
July 2026 77.8% 9 2
June 2026 83.3% 30 5
May 2026 80.6% 31 6
April 2026 71.4% 21 6

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 10 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Some customers seeing "renew session" error message after logging into tenant
major

Started: Jul 6, 2:45 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 6, 2:57 AM
identified
The issue has been identified and a fix is being implemented.
Jul 6, 2:55 AM
investigating
We are currently investigating this issue.
Jul 6, 2:45 AM
June 2026
Tenants experiencing login issues
critical

Started: Jun 29, 1:51 AM

monitoring
The engineering team resolved an issue with a recent deployment. All tenants are able to login now. We're continuing to monitor the situation.
Jun 29, 2:12 AM
identified
Tenants are experiencing issues with login flows. Our engineers are aware of the issue and working on immediate resolution.
Jun 29, 1:51 AM
Inbound emails for support cases not delivering
major

Started: Jun 4, 2:05 PM

monitoring
Emails are flowing through now and the issue is resolved. Customers may have experienced delayed replies and case updates. The Support Team is currently working to catch up on any delayed replies and new case updates. We will continue to monitor support email capabilities.
Jun 4, 2:54 PM
identified
The issue has been identified and a fix is being implemented.
Jun 4, 2:41 PM
investigating
Inbound emails for support cases are experiencing issues delivering into the support ticketing system. Cases created via the support.seismic.com portal and chat support are not affected.
Jun 4, 2:05 PM
Login issues for some Seismic customers in East US Region
critical

Started: Jun 2, 4:49 PM

monitoring
Seismic engineering has confirmed that the impacted service has fully recovered and all EAST0 tenants were back online as of approximately 3:30 PM ET. We sincerely apologize for the disruption this caused to your teams today. We understand the impact this had on your business and are committed to ensuring the reliability of our platform. A full post-mortem is being conducted at this time. Thank you for your patience and understanding.
Jun 2, 9:15 PM
monitoring
Seismic engineering is seeing signs of stability, with the impacted services returning to a healthy state. We are continuing to monitor the environment closely to ensure full recovery. Root cause investigation remains active to understand what caused the initial degradation and prevent future occurrences. We will continue to provide updates as we have them.
Jun 2, 8:27 PM
identified
Seismic engineering has continued to scale out the impacted service further, and we are starting to see signs of recovery. The root cause of the degradation is still being determined, and we are still investigating. Seismic engineering is continuing to ensure stability with additional follow-up actions, including pulling additional diagnostics into the impacted service to understand what caused the initial degradation. We will continue to provide updates as we have them.
Jun 2, 7:33 PM
identified
The engineering team is continuing to resolve tenant accessibility issues in the EAST0 region. We initiated a rollback of the impacted service, but that did not fully alleviate stability issues for the Seismic platform in the region. We are continuing to move forward with pulling additional diagnostics to determine the source of the instability. We will continue to provide additional updates.
Jun 2, 7:02 PM
identified
The Seismic Engineering Team is continuing to work on resolving tenant accessibility in the EAST0 region. We'll provide additional updates as we have them.
Jun 2, 6:30 PM
identified
The issue has been identified and a fix is being implemented.
Jun 2, 5:52 PM
investigating
We are currently investigating this issue.
Jun 2, 4:49 PM
May 2026
"Help" option inaccessible for some users.
minor

Started: May 8, 6:39 PM

investigating
We are currently investigating this issue.
May 8, 6:39 PM
April 2026
Some customers are experiencing login issues in West US
critical

Started: Apr 17, 2:24 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 17, 3:01 PM
identified
The issue has been identified and a fix is being implemented.
Apr 17, 2:33 PM
investigating
We are currently investigating this issue.
Apr 17, 2:24 PM
Some customers are experiencing "the video does not exist" or other errors when attempting to watch videos
major

Started: Apr 14, 4:50 PM

monitoring
Vimeo has recovered and we continue to monitor.
Apr 14, 6:06 PM
identified
Vimeo has identified the issue and is implementing a fix.
Apr 14, 5:13 PM
identified
Some videos beginning to recover through Seismic's backup measures. We continue to communicate with Vimeo on full recovery.
Apr 14, 5:07 PM
investigating
Vimeo, Seismic's video provider, is currently experiencing issues on their platform. Seismic is engaging with Vimeo to identify cause and resolution. https://status.vhx.tv/
Apr 14, 4:51 PM
investigating
We are currently investigating this issue.
Apr 14, 4:50 PM
Performance issues for customers in US West1 Region
major

Started: Apr 13, 2:44 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 13, 2:56 PM
investigating
We are currently investigating this issue.
Apr 13, 2:44 PM
SCORM lessons showing error message in Seismic Learning
critical

Started: Apr 9, 9:45 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 9, 11:56 PM
identified
Issue has been identified with the Rustici vendor and their cloud provider. They are working to address the root cause. We are starting to see some recovery and will continue to monitor.
Apr 9, 11:34 PM
identified
Seismic Engineers are currently in contact with SCORM vendor Rustici investigating the issue.
Apr 9, 11:08 PM
investigating
We are currently investigating this issue.
Apr 9, 9:45 PM
Customer are experiencing "503 Service Temporarily Unavailable" when attempting to access Learning
major

Started: Apr 6, 9:22 PM

investigating
We are currently investigating this issue.
Apr 6, 9:22 PM
Users encountering errors when attempting to send Bulk Email and DSR's
major

Started: Apr 6, 2:48 PM

monitoring
We are continuing to monitor for any further issues.
Apr 6, 5:20 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 6, 5:19 PM
identified
We are continuing to work on a fix for this issue.
Apr 6, 4:22 PM
identified
The issue has been identified and a fix is being implemented.
Apr 6, 4:08 PM
investigating
We are currently investigating this issue.
Apr 6, 2:48 PM
March 2026
My Apps section of the UI not loading
critical

Started: Mar 20, 6:22 PM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 20, 6:50 PM
investigating
We are currently investigating this issue.
Mar 20, 6:22 PM
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