Daily provider-status observations and published incident history for Scaleway.
Regional incident
Scaleway has an active regional incident; no global outage is indicated. Verified .
Official provider source.
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0%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A hardware issue impacted a RPN node (dc2-7) from 17/09/26 12h11 UTC to 18/09/26 13h01.
The service is now up for the clients using this node
We are monitoring closely for any new issues on the node and may need another downtime if the hardware issue persist.
The issue should be resolved in most destinations, our team is taking the necessary steps to ensure it works everywhere.
investigating
We are currently investigating a network issue affecting instances with an IP address in the 78.232.0.0/21 range. Outbound traffic from these instances may fail to reach a significant part of the internet. Our teams are actively working on it and we will provide an update as soon as we have more information.
The incident began on September 15 at 5:00 p.m. UTC+1
Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.
Due to an issue with our phone system, only ticket and live chat assistance are currently available.
We are currently investigating the situation and will update this status as soon as we have more information.
At 3:45 am. CEST on 11/09/2026, the public switch located in DC2, room S103, rack A7, has rebooted.
All servers attached to it have lost public connectivity for around 10 minutes.
[09/09 - 16:50]
The Gemma 4 models started to show un usual latencies resulting in requests timeout
[10/09 - 9:00]
The incident has been mitigated and response times are back to normal
Legacy Incident Archive
223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
[File Storage] - [fr-par-1] High latencies
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Customers may experience high latencies on File Storage in fr-par-1 due to an internal component issue. The issue has been identified and resolved. We are monitoring the situation to ensure stability.
investigating
Customers may experience high latencies on File Storage in fr-par-1 due to an internal component issue.
[Billing] - Duplicate email sent for Purchase Orders
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been found and fixed. Duplicate billing emails were sent, especially during the domain direct purchase. Actual charges were processed only once.
investigating
Customers may receive duplicate email notifications for their purchase orders.
[Dedibox VPS] - [fr-par] servers locked in Paris location
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.
[Network infrastructure] - [nl-ams] Public switch h6-1219 is unreachable
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers experience a full outage of public connectivity on servers located in Hall 6, rack 6.12.19, ams1.
[Block Storage] - [fr-par-2] High latencies on b_ssd volumes
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Customers using b_ssd volume experienced high latencies from 18h25 to 18h30 UTC due to a network issue.
sbs_5k and sbs_15k were NOT impacted.
[Block Storage] - [fr-par-2] High latencies and errors on volumes
Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience high latencies and errors on Block Storage volumes in fr-par-2 due to an issue on an internal component.
[Generative APIs] - qwen3.6-35b-a3b model instabilities
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience transient 5xx errors when using the qwen3.6-35b-a3b model due to instabilities on an internal component.
[Dedibox VPS] - VPS connectivity issues in Paris.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience connectivity issues with their Dedibox VPS instances in the Paris region due to an internal infrastructure issue.
