New Multi-region uptime checks and custom-domain status pages
Scaleway

[Support] Phone assistance is unavailable

Minor Impact Resolved Duration: 6d 22h 40m September 14, 2026
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Current answer

Scaleway experienced a minor incident: [Support] Phone assistance is unavailable. ServiceAlert observed recovery on Sep 21, 2026.

Official Scaleway status page Current Scaleway status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating
Affected Components
Excellence

Incident Timeline

Investigating
We are continuing to investigate this issue.
Sep 18, 2026 at 4:15 PM UTC
Investigating
Due to an issue with our phone system, only ticket and live chat assistance are currently available.
We are currently investigating the situation and will update this status as soon as we have more information.
Sep 14, 2026 at 10:49 AM UTC
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