New Multi-region uptime checks and custom-domain status pages

Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
[GAPI] - Dedicated deployment cannot start properly
minor Observed active window 14h 6m

View incident details and source

Started:

Generative API
investigating
[17:20] A network issue causes an internal component to be unreachable, preventing the dedicated deployment to start properly.
[Dedibox] DC5 - room 9 - rack D31 - RPN switch down
minor Observed active window 1h 2m

View incident details and source

Started:

Dedibox DC5
identified
The RPN switch is unreachable, servers in this rack lost their RPN connectivity: sd-186972 to sd-186925
[Serverless Containers] - [mil] - API instabilities
minor Observed active window 3h 14m

View incident details and source

Started:

it-mil-1 Serverless Container
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
All operations on Serverless Containers resources are impacted. Serverless Containers already deployed are reachable.
[WBHE] - [fr-par] - Customer websites are slow on pf-014.whm.fr-par.scw.cloud
minor Observed active window 55m

View incident details and source

Started:

Web Hosting
investigating
Customer websites are slow on pf-014.whm.fr-par.scw.cloud due to an overload of the server.
[Support] Delays in ticket processing
minor Observed active window 548h 53m

View incident details and source

Started:

Excellence
identified
Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.
[Support] Phone assistance is unavailable
minor Observed active window 166h 40m

View incident details and source

Started:

Excellence
investigating
We are continuing to investigate this issue.
investigating
Due to an issue with our phone system, only ticket and live chat assistance are currently available. We are currently investigating the situation and will update this status as soon as we have more information.
[NETI] - DC2/S103/A7 - Public switch reboot
minor Observed active window 1h 16m

View incident details and source

Started:

Dedibox DC2
investigating
At 3:45 am. CEST on 11/09/2026, the public switch located in DC2, room S103, rack A7, has rebooted. All servers attached to it have lost public connectivity for around 10 minutes.
[generative-apis] - [fr-par ] - gemma4 unhealthy
minor Observed active window 435h 3m

View incident details and source

Started:

Generative API
investigating
[09/09 - 16:50] The Gemma 4 models started to show un usual latencies resulting in requests timeout [10/09 - 9:00] The incident has been mitigated and response times are back to normal
[NETI] - DC3/S45/C5 - Public switch has rebooted
minor Observed active window 5m

View incident details and source

Started:

DC3 Network
investigating
We are continuing to investigate this issue.
investigating
At 10:10 AM CEST the 11/9/2026, public switch located in DC3 room S45 rack C5 has rebooted. All servers in this racks have lost public connectivity during approximately 10 minutes.
[MGDB] - [fr-par] - Restore Snapshot is broken
minor Observed active window 25h 25m

View incident details and source

Started:

Databases
investigating
The Snapshot Restoration feature is broken. Our team working to fix this situation.

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
[BMNA] - global - epp instability for some TLDs
minor Source not attested
Last archived state: resolved
View archived record details
BookMyName Domains Domains
identified
We are currently experiencing an issue with our EPP connection for the following TLDs: art, audio, baby, beauty, bond, build, cam, christmas, college, cyou, desi, diet, fans, flowers, guitars, hair, help, icu, lol, makeup, mom, monster, ooo, pics, quest, rent, saarland, skin, xyz All operations (registration, renewal, transfer, etc.) for these TLDs are temporarily suspended while we restore the connection. We apologize for the inconvenience and will update this page as soon as services resume.
[OBJS] - [pl-waw] - Elevated P99 latencies due to a slow storage pod
minor Source not attested
Last archived state: resolved
View archived record details
Object Storage
investigating
Starting 6.30 a.m UTC, clients may experience very high p99 latencies due to a slow storage pod.
[BMNA] - [world] - EPP connection issues with Verisign Registry (.com/.net/.name/.cc)
minor Source not attested
Last archived state: resolved
View archived record details
BookMyName
investigating
Impacted products: Domain Purchase for Elements, Domain Purchase for Dedibox We are currently investigating this issue.
[API] - [it-mil] - Not Available
major Source not attested
Last archived state: resolved
View archived record details
APIs
investigating
APIs unavailable in it-mil-1. We are currently investigating this issue.
pl-waw - websites scw.site inaccessible
minor Source not attested
Last archived state: resolved
View archived record details
pl-waw-1 pl-waw-2 pl-waw-3 Web Hosting
investigating
Websites are inaccessible via their free subdomains (*.waw.scw.site / .scw.site) on the pl-waw region, whereas custom domains are working fine. Mail, FTP, and other services remain unaffected.
[Serverless Containers] - [fr-par] - issues connecting to resources inside Private Network
Source not attested
Last archived state: resolved
View archived record details
fr-par-1 fr-par-2 fr-par-3 Serverless Container
monitoring
We have finished rolling back the faulty deployment. Situation should be good now for all users.
investigating
On a small subset of our fr-par infrastructure, between 2026-08-17 09:20 UTC and 2026-08-17 16:15 UTC, some containers attached to a Private Network were not able to reach resources inside that PN. This issue is likely due to a faulty deployment, that we have reverted at 2026-08-17 16:15 UTC. Containers should now be able to reach resources in their Private Network as before. If your container has faced issues like "timeouts" or "connection error" while trying to reach a resource through th...
[EDGE] - random 403 returned on 76 pipelines
minor Source not attested
Last archived state: resolved
View archived record details
investigating
403 errors may be returned for several pipelines, due to cache synchronization issue
[PAR] Nine IX blackholed some traffic
minor Source not attested
Last archived state: resolved
View archived record details
Dedibox DC1 DC2 DC3 DC4 DC5
investigating
While putting in production a new IXP, they forgot to update the ACL on their side but we were still able to reach the RS, so we announced our prefixes but the other members of the IXP weren’t able to send traffic to us, leading to blackhole of 20Gbps.
[Security vendor] - Suspicion of ESET blacklist for our domains and/or IP ranges
critical Source not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
Scaleway Security team identified that resources behind *.fr-par.scw.cloud may be blacklisted by the security vendor ESET. Scaleway is in discussion with ESET to remediate the situation as soon as possible.
[BMNA] - AFNIC EPP connection
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Since 10:10 AM, our communication with AFNIC registry for TLDs (.fr, .bzh, .alsace, .paris, .wf, .yt, .tf, .pm) is unstable. Operations on domains from AFNIC may get errors. We are working on identifying the problem.
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