Daily provider-status observations and published incident history for Scaleway.
Regional incident
Scaleway has an active regional incident; no global outage is indicated. Verified .
Official provider source.
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0%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A hardware issue impacted a RPN node (dc2-7) from 17/09/26 12h11 UTC to 18/09/26 13h01.
The service is now up for the clients using this node
We are monitoring closely for any new issues on the node and may need another downtime if the hardware issue persist.
The issue should be resolved in most destinations, our team is taking the necessary steps to ensure it works everywhere.
investigating
We are currently investigating a network issue affecting instances with an IP address in the 78.232.0.0/21 range. Outbound traffic from these instances may fail to reach a significant part of the internet. Our teams are actively working on it and we will provide an update as soon as we have more information.
The incident began on September 15 at 5:00 p.m. UTC+1
Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.
Due to an issue with our phone system, only ticket and live chat assistance are currently available.
We are currently investigating the situation and will update this status as soon as we have more information.
At 3:45 am. CEST on 11/09/2026, the public switch located in DC2, room S103, rack A7, has rebooted.
All servers attached to it have lost public connectivity for around 10 minutes.
[09/09 - 16:50]
The Gemma 4 models started to show un usual latencies resulting in requests timeout
[10/09 - 9:00]
The incident has been mitigated and response times are back to normal
Legacy Incident Archive
223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
[BookMyName] - [world] - Timeouts on web interface and API
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience timeouts when accessing the BookMyName web interface and API due to an internal component failure.
[Dedibox VPS] - [fr-par] servers locked in Paris location
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.
A fix has been implemented and we are monitoring the results.
investigating
Since 08/07 15H11 UTC Object storage customers experienced connectivity issues with Object Storage on it-mil-1.
This was a routing issue and a fix was implemented at 08H26 UTC.
Situation is back to normal.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Since 08/07 16H UTC customers may experience connectivity issues with Object Storage on it-mil-1.
investigating
Customers may experience connectivity issues with Object Storage on it-mil-1.
[MSGQ] - [fr-par] Missing IPs quotas on Production organisation
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may be unable to create new deployments due to a lack of available IP addresses on the MSGQ service in the fr-par region.
A fix has been implemented and we are monitoring the results.
investigating
Servers continue to operate normally. However, customers may experience failures when attempting to reboot servers in rescue mode or perform install, reinstall, clean, and reset operations due to an incompatibility with an internal dependency.
[File Storage] - [fr-par-1] High latencies on File Storage
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience high latencies on File Storage in fr-par-1, we are currently investigating this issue.
[MongoDB] - [fr-par] Unable to restore snapshots on previously restored instances
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
Instances that were restored through snapshots can produce new snapshots, but cannot restore those snapshots.
We are currently investigating this issue.
[Public Gateway] - [nl-ams-1] Unable to create or upgrade new gateways
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing an issue in the ams1 zone affecting the creation and upgrading of Public Gateways. Existing online gateways are not affected. Our engineering team is actively investigating, and we will provide updates as they become available.
