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Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
[GAPI] - Dedicated deployment cannot start properly
minor Observed active window 14h 6m

View incident details and source

Started:

Generative API
investigating
[17:20] A network issue causes an internal component to be unreachable, preventing the dedicated deployment to start properly.
[Dedibox] DC5 - room 9 - rack D31 - RPN switch down
minor Observed active window 1h 2m

View incident details and source

Started:

Dedibox DC5
identified
The RPN switch is unreachable, servers in this rack lost their RPN connectivity: sd-186972 to sd-186925
[Serverless Containers] - [mil] - API instabilities
minor Observed active window 3h 14m

View incident details and source

Started:

it-mil-1 Serverless Container
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
All operations on Serverless Containers resources are impacted. Serverless Containers already deployed are reachable.
[WBHE] - [fr-par] - Customer websites are slow on pf-014.whm.fr-par.scw.cloud
minor Observed active window 55m

View incident details and source

Started:

Web Hosting
investigating
Customer websites are slow on pf-014.whm.fr-par.scw.cloud due to an overload of the server.
[Support] Delays in ticket processing
minor Observed active window 548h 53m

View incident details and source

Started:

Excellence
identified
Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.
[Support] Phone assistance is unavailable
minor Observed active window 166h 40m

View incident details and source

Started:

Excellence
investigating
We are continuing to investigate this issue.
investigating
Due to an issue with our phone system, only ticket and live chat assistance are currently available. We are currently investigating the situation and will update this status as soon as we have more information.
[NETI] - DC2/S103/A7 - Public switch reboot
minor Observed active window 1h 16m

View incident details and source

Started:

Dedibox DC2
investigating
At 3:45 am. CEST on 11/09/2026, the public switch located in DC2, room S103, rack A7, has rebooted. All servers attached to it have lost public connectivity for around 10 minutes.
[generative-apis] - [fr-par ] - gemma4 unhealthy
minor Observed active window 435h 3m

View incident details and source

Started:

Generative API
investigating
[09/09 - 16:50] The Gemma 4 models started to show un usual latencies resulting in requests timeout [10/09 - 9:00] The incident has been mitigated and response times are back to normal
[NETI] - DC3/S45/C5 - Public switch has rebooted
minor Observed active window 5m

View incident details and source

Started:

DC3 Network
investigating
We are continuing to investigate this issue.
investigating
At 10:10 AM CEST the 11/9/2026, public switch located in DC3 room S45 rack C5 has rebooted. All servers in this racks have lost public connectivity during approximately 10 minutes.
[MGDB] - [fr-par] - Restore Snapshot is broken
minor Observed active window 25h 25m

View incident details and source

Started:

Databases
investigating
The Snapshot Restoration feature is broken. Our team working to fix this situation.

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

February 2026
[Transactional Email] - Low IP reputation with Microsoft servers
minor Source not attested
Last archived state: resolved
View archived record details
identified
We are noticing an increase in issues with Microsoft, with the message: "temporarily rate limited due to IP reputation." Our team is already taking action to mitigate the issue, but you may notice some delays and retries when sending to Outlook, MSN, or Hotmail. Microsoft has acknowledged the issue and is currently investigating on their side.
[Cockpit] - Resource usage issue
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We have identified an issue on resource usage ingestion. The monthly ressource usage may be slightly inaccurate due to a delay in 24/02/2026 data processing.
November 2025
[WEBHOSTING] SMTP/51.159.208.135 blacklisted on Microsoft/Outlook from classic webhosting service
major Source not attested
Last archived state: resolved
View archived record details
identified
Our service is currently experiencing disruption due to blacklisting by Microsoft. We are actively working with Microsoft to resolve this issue as soon as possible.