Daily provider-status observations and published incident history for Scaleway.
Regional incident
Scaleway has an active regional incident; no global outage is indicated. Verified .
Official provider source.
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0%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Object Storage services in the fr-par region have returned to normal operating conditions following the deployment of the fix. Our teams continue to closely monitor the infrastructure to ensure service stability before marking the incident as resolved.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
Following an infrastructure deployment, connectivity was disrupted across several racks, potentially impacting Object Storage customers in the fr-par region through increased latency and request errors. The issue has been identified, and our engineering teams are currently deploying a fix to restore normal service operations.
[Generative API] - [global] - Bge-multilingual-gemma-2 became unavailable
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing degraded performance with it-mil APIs. Some requests may see elevated latency, intermittent errors, or timeouts. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.
A fix has been implemented and we are monitoring the results.
identified
19th October from 2:30pm to 7pm
Some requests to the deepseek-v4.1-flash model have experienced elevated timeouts.
We have implemented a mitigation, and error rates are improving. We're monitoring the situation.
[Serverless-Database]- [fr-par] - slow cold start for the DB and DB in status error
Since Saturday October 18, 2026 at 07:55 UTC (09:55 Paris time), Serverless SQL Databases as occured slow cold start for the DB and DB in status error.
Temperatures are decreasing following an intervention by our service provider.
investigating
Servers in room 108 experience temperature increase.
This lead to CPU throttling and may result into unreachable instance.
We are working with our datacenter provider to fix the situation.
Timeouts are observed on qwen3-embedding-8b model through the Generative API.
Legacy Incident Archive
223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
[DC5] Private switch issue in room 1 rack c57 unreachable
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We have detected a switch down in room 1 rack c57 in DC5
Servers in that rack currently have no private network access and are unreachable.
27.04.2026 10h00 UTC
The issue has been forwarded to our team for resolution.
[Network infrastructure] - DC2 - Public switch in S301/D19 is unreachable
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience a partial outage on public connectivity for servers located in this rack.
We are currently investigating this issue.
[Network infrastructure] - DC5 - rpn switch s1-c57-3.rpn.dc5 is unreachable
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Since 8:50am CET, customers may experience network connectivity issues on servers attached to the rpn switch s1-c57-3.rpn.dc5 in DC5.
We are currently investigating this issue.
[REGX] - [fr-par] - timeout for some requests
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
Due to a database issue, some requests to the registry API did timeout
[Object Storage] - [fr-par] Timeouts on object uploads
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented corrective measures. Performance should return to normal. We have planned further actions to resolve the issue long-term.
investigating
We are continuing to investigate this issue.
investigating
Customers may experience timeouts when uploading objects to Object Storage in the fr-par region due to an issue with an internal component.
[DC2] Public switch issue in DC2; room 205; H8
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We have detected a switch down in DC2; room 205; H8
Servers in that rack currently have no public network access and are unreachable.
21.04.y2026 21.30 UTC
The issue has been forwarded to our team for resolution.
[KUBE] - [fr-par/nl-ams/pl-waw] - unable to provision new nodes
minorSource not attested
Last archived state: resolved
View archived record details
identified
Due to an internal error, we're unable to provision new nodes.
[SUPPORT] - We are currently experiencing some issues with our phone system
Source not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing some issues with our phone system.
We will post an update here as soon as we have additional information.
[PAYM] - [all] - Issues adding cards via Stripe
minorSource not attested
Last archived state: resolved
View archived record details
investigating
The issue has been fixed.
If you are still encountering an issue with Stripe payment, it is related to your bank. Please contact them to unlock the situation and allow the payment to go through Stripe. Or add another payment method.
investigating
We are currently investigating an issue affecting some card operations processed through Stripe. This may impact both the addition of new cards and, potentially, some payments requiring Stripe authentication.
[Cockpit] - [fr-par] Elevated 5xx errors on logs ingestion
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience elevated 5xx errors on logs ingestion in fr-par.
