New Multi-region uptime checks and custom-domain status pages

Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
san-dc2-7 unreachable
minor Observed active window 89h 39m

View incident details and source

Started:

SAN
monitoring
A hardware issue impacted a RPN node (dc2-7) from 17/09/26 12h11 UTC to 18/09/26 13h01. The service is now up for the clients using this node We are monitoring closely for any new issues on the node and may need another downtime if the hardware issue persist.
[INSTANCE][FR-PAR-2] Outbound connectivity issues
minor Observed active window 1h 37m

View incident details and source

Started:

fr-par-2 Instances
monitoring
The issue should be resolved in most destinations, our team is taking the necessary steps to ensure it works everywhere.
investigating
We are currently investigating a network issue affecting instances with an IP address in the 78.232.0.0/21 range. Outbound traffic from these instances may fail to reach a significant part of the internet. Our teams are actively working on it and we will provide an update as soon as we have more information. The incident began on September 15 at 5:00 p.m. UTC+1
[GAPI] - Dedicated deployment cannot start properly
minor Observed active window 14h 6m

View incident details and source

Started:

Generative API
investigating
[17:20] A network issue causes an internal component to be unreachable, preventing the dedicated deployment to start properly.
[Dedibox] DC5 - room 9 - rack D31 - RPN switch down
minor Observed active window 1h 2m

View incident details and source

Started:

Dedibox DC5
identified
The RPN switch is unreachable, servers in this rack lost their RPN connectivity: sd-186972 to sd-186925
[Serverless Containers] - [mil] - API instabilities
minor Observed active window 3h 14m

View incident details and source

Started:

it-mil-1 Serverless Container
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
All operations on Serverless Containers resources are impacted. Serverless Containers already deployed are reachable.
[WBHE] - [fr-par] - Customer websites are slow on pf-014.whm.fr-par.scw.cloud
minor Observed active window 55m

View incident details and source

Started:

Web Hosting
investigating
Customer websites are slow on pf-014.whm.fr-par.scw.cloud due to an overload of the server.
[Support] Delays in ticket processing
minor Observed active window 548h 53m

View incident details and source

Started:

Excellence
identified
Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.
[Support] Phone assistance is unavailable
minor Observed active window 166h 40m

View incident details and source

Started:

Excellence
investigating
We are continuing to investigate this issue.
investigating
Due to an issue with our phone system, only ticket and live chat assistance are currently available. We are currently investigating the situation and will update this status as soon as we have more information.
[NETI] - DC2/S103/A7 - Public switch reboot
minor Observed active window 1h 16m

View incident details and source

Started:

Dedibox DC2
investigating
At 3:45 am. CEST on 11/09/2026, the public switch located in DC2, room S103, rack A7, has rebooted. All servers attached to it have lost public connectivity for around 10 minutes.
[generative-apis] - [fr-par ] - gemma4 unhealthy
minor Observed active window 435h 3m

View incident details and source

Started:

Generative API
investigating
[09/09 - 16:50] The Gemma 4 models started to show un usual latencies resulting in requests timeout [10/09 - 9:00] The incident has been mitigated and response times are back to normal

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

May 2026
[Redis] - [fr-par, nl-ams, pl-war] Failing provisioning and workflows
minor Source not attested
Last archived state: resolved
View archived record details
identified
Customers may experience failing workflows on Redis such as provisioning new instances
[DDBX] - [world] - Order/renewal validation is broken
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience issues when validating VPS, webhostings and domains orders. Issue is currently being investigated. Updates will be shared as soon as we have additional details.
[Managed Inference] - [fr-par] Dedicated Deployments unavailability
major Source not attested
Last archived state: resolved
View archived record details
identified
Customers are unable to create new Dedicated Deployments in the Managed Inference service.
[Serverless SQL DB] - [fr-par] DB/API unavailable
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience unavailability on Serverless SQL DB in the fr-par region.
[LBAS] - [PAR1] - Private Networks issue on many LBs
major Source not attested
Last archived state: resolved
View archived record details
investigating
Data Warehouse experiencing issues creating new deployments
investigating
The following services are impacted by this incident : - Kapsule Control Plane API for new clusters and some existing cluster unreachable - LBs are experiencing configuration latencies, which impacts Kapsule node scaling
investigating
We are currently observing connectivity issues with Load Balancers caused by a partial outage on an internal dependency in the fr-par-1 region.
[WBHE] - Dedibox to Element migrations are failing
major Source not attested
Last archived state: resolved
View archived record details
investigating
Due to ongoing incident on BookMyName, our migration flow is failing due to nameservers unavailability. We will relaunch the migration once the BMN incident is resolved.
[API Gateway] - [pl-waw] Connectivity issues
major Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience connectivity issues with their APIs in the pl-waw region.
[Domain Names] All BookMyName services unavailable
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
Nos équipes ont identifié et isolé la cause de l'incident affectant les informations de contact de vos noms de domaine. L'ensemble des clients concernés a été contacté individuellement. Le service est pleinement rétabli depuis hier à 22h00 (CET). Vous pouvez désormais administrer vos noms de domaine normalement. Veuillez noter toutefois que certaines fonctionnalités secondaires restent temporairement indisponibles ; nous prévoyons leur réactivation progressive dans les prochaine...
monitoring
Nos équipes ont identifié et isolé la cause de l'incident affectant les informations de contact de vos noms de domaine. Le service sera pleinement rétabli dans la soirée. Vous pourrez alors administrer vos noms de domaine normalement. Veuillez noter toutefois que certaines fonctionnalités secondaires resteront temporairement indisponibles. Compte tenu du rétablissement effectif du service ce jour, les renouvellements automatiques seront assurés sans interruption. Par conséquent, et...
investigating
À ce stade, nous confirmons que les noms de domaine enregistrés auprès de Bookmyname ne présentent aucun risque identifié. Les modifications intervenues sur les informations de contact associées ont été entièrement rétablies dans leur configuration initiale. À ce stade de nos investigations, nous ne sommes pas en mesure de vous informer d’une date de reprise du service. Compte tenu des délais nécessaires à l’analyse, et à titre exceptionnel et gracieux, nous procéderons...
investigating
At 08:55 CEST on May 5th, we detected an unusual activity on the BookMyName Information System. Customers may have seen a modification of their contact information related to their domain names. Due to that we have decided to shutdown all public access to BookMyname the time for us to perform the investigation. From our first round of investigation we have not seen any zone modification or domain transfer out. We will keep you updated on any progress we will make on the investigation. ...
investigating
We are continuing to investigate this issue.
investigating
All BookMyName services are unavailable, and we are currently investigating the root cause. Domain management on Scaleway and Dedibox are also impacted.
[API Gateway] - [it-mil-1] DNS resolving issues
minor Source not attested
Last archived state: resolved
View archived record details
identified
Customers may experience issues resulting using our APIs in the it-mil-1 region.
[AGWX] - [it-mil-1] - DNS resolving issues
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience DNS resolving issues resulting in service unavailability on API Gateway in the it-mil-1 region.