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Sauce Labs Outage History

Daily provider-status observations and published incident history for Sauce Labs.

Unknown

Current status for Sauce Labs cannot be verified right now. Verified . Official provider source.

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93.6% of 47 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 95.8% 24 1

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
2026-October-13 Service Incident
major Observed active window 13h 11m

View incident details and source

Started:

EU-Central EU-Central EU-Central
investigating
We are continuing to work with our partners and relevant teams to investigate and resolve the ongoing issue in the EU-Central-1 data center. We will share further updates as more information becomes available.
investigating
We are working closely with our third-party providers to resolve the ongoing issue in the EU-Central-1 data center. The investigation is ongoing.
investigating
We have made progress in narrowing down the cause of the ongoing Sauce Labs UI issues in the EU-Central-1 data center. The investigation is ongoing.
investigating
We are still experiencing issues with the Sauce Labs UI in the EU-Central-1 data center. We are continuing to investigate.
investigating
We are experiencing an issue with the Sauce Labs UI in EU-Central-1 data center. We are investigating.
2026-October-08 Service Incident
major Observed active window 2h 1m

View incident details and source

Started:

US-West EU-Central US-East
monitoring
The root cause of error ingestion for Error Reporting (Backtrace) has been identified. Remediation has been applied, and we are actively monitoring the situation.
investigating
We are continuing to investigate this issue.
investigating
We are experiencing a degradation in error ingestion for Error Reporting (Backtrace) using crashpad on Android and Linux across all Data Centers. We are currently investigating.
September 2026
2026-September-28 Service Incident
major Observed active window 1h 15m

View incident details and source

Started:

US-West
monitoring
The root cause of the elevated error rates for Real Device tests in the US-West-1 data center has been identified. Remediation has been applied, and we are actively monitoring the situation.
investigating
We are currently seeing elevated error rates for automated real device tests in US-West-1 data center. We are currently investigating.

Legacy Incident Archive

8 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
2026-August-25 Service Incident
Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently seeing elevated error rates for macOS and iOS tests in the US-West-1 data center. We are currently investigating.
2026-August-07 Service Incident
Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently seeing elevated error rates for virtual desktop tests in the US-West-1 datacenter. We are currently investigating.
July 2026
2026-July-14 Service Incident
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
We have deployed a fix for this issue. Tests should now be performing as expected in the EU Central 1 data center. We are monitoring.
investigating
App downloads are taking longer than expected when these infrastructure errors are seen. We are continuing to investigate.
investigating
We are experiencing an issue in the EU Central 1 data center, where iOS ARM Simulator app tests fail with infrastructure errors. We are investigating.
2026-July-01 Service Incident
Source not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an issue with accessing Appium Inspector in the US-West-1, EU-Central-1, and US-East-4 data centers. We are investigating.
June 2026
2026-June-18 Service Incident
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We have been experiencing device unavailability in our EU-Central-1 data center and have identified the root cause. We have taken remedial action and are currently monitoring.
investigating
Around 3:51 AM UTC we started experiencing lower iOS device availability in the EU-Central data center. Our team is actively investigating the root cause and working toward a resolution.
2026-June-1 Service Incident
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
Access has been restored to the US-EAST data center. We are monitoring.
investigating
We have identified the root cause and are working on implementing a fix.
investigating
We are continuing to investigate this issue.
investigating
We are experiencing an issue where the US-EAST data center is currently unavailable. We are investigating.
April 2026
2026-April-07 Service Incident
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating reports of test failures affecting users running tests using SauceCtl in our US-West-1 and EU-Central-1 Data Center. We are investigating.
March 2026
2026-March-19 Service Incident
major Source not attested
Last archived state: resolved
View archived record details
investigating
Around 4:45 AM UTC we started experiencing lower iOS device availability in the US-West data center. Our team is actively investigating the root cause and working toward a resolution.