Current answer
Sauce Labs experienced a major incident: 2026-October-08 Service Incident. ServiceAlert observed recovery on Oct 8, 2026.
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Incident Lifecycle
Affected Components
US-West
EU-Central
US-East
Incident Timeline
Monitoring
The root cause of error ingestion for Error Reporting (Backtrace) has been identified. Remediation has been applied, and we are actively monitoring the situation.
Oct 8, 2026 at 5:20 PM UTC
Investigating
We are continuing to investigate this issue.
Oct 8, 2026 at 4:52 PM UTC
Investigating
We are experiencing a degradation in error ingestion for Error Reporting (Backtrace) using crashpad on Android and Linux across all Data Centers. We are currently investigating.
Oct 8, 2026 at 4:48 PM UTC
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