New Multi-region uptime checks and custom-domain status pages
Sauce Labs

2026-September-28 Service Incident

Major Impact Resolved Duration: 1h 15m September 28, 2026
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Current answer

Sauce Labs experienced a major incident: 2026-September-28 Service Incident. ServiceAlert observed recovery on Sep 28, 2026.

Official Sauce Labs status page Current Sauce Labs status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
US-West

Incident Timeline

Monitoring
The root cause of the elevated error rates for Real Device tests in the US-West-1 data center has been identified. Remediation has been applied, and we are actively monitoring the situation.
Sep 28, 2026 at 4:56 PM UTC
Investigating
We are currently seeing elevated error rates for automated real device tests in US-West-1 data center. We are currently investigating.
Sep 28, 2026 at 4:04 PM UTC
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