New Multi-region uptime checks and custom-domain status pages

2026-October-13 Service Incident

Major Impact Resolved Duration: 13h 11m October 13, 2026
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Current answer

Sauce Labs experienced a major incident: 2026-October-13 Service Incident. ServiceAlert observed recovery on Oct 13, 2026.

Official Sauce Labs status page Current Sauce Labs status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Investigating Investigating Investigating
Affected Components
EU-Central EU-Central EU-Central

Incident Timeline

Investigating
We are continuing to work with our partners and relevant teams to investigate and resolve the ongoing issue in the EU-Central-1 data center. We will share further updates as more information becomes available.
Oct 13, 2026 at 3:39 PM UTC
Investigating
We are working closely with our third-party providers to resolve the ongoing issue in the EU-Central-1 data center. The investigation is ongoing.
Oct 13, 2026 at 1:30 PM UTC
Investigating
We have made progress in narrowing down the cause of the ongoing Sauce Labs UI issues in the EU-Central-1 data center. The investigation is ongoing.
Oct 13, 2026 at 11:38 AM UTC
Investigating
We are still experiencing issues with the Sauce Labs UI in the EU-Central-1 data center. We are continuing to investigate.
Oct 13, 2026 at 10:04 AM UTC
Investigating
We are experiencing an issue with the Sauce Labs UI in EU-Central-1 data center. We are investigating.
Oct 13, 2026 at 8:58 AM UTC
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