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Runway Outage History

Daily provider-status observations and published incident history for Runway.

Unknown

Current status for Runway cannot be verified right now. Verified . Official provider source.

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94.7% of 57 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 100% 30 0

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Scheduled Maintenance
critical Observed active window 2h 25m

View incident details and source

Started:

App Backend Billing Support Public API
monitoring
Scheduled maintenance is complete. We’re monitoring system performance to ensure everything is running smoothly.
identified
Scheduled maintenance is in progress and affects all users. We’ll provide an update once it’s complete.
We've identified a problem and are working on a fix
major Observed active window 31m

View incident details and source

Started:

App Backend Public API
investigating
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
Elevated Seedance moderation errors
minor Observed active window 1h 32m

View incident details and source

Started:

App Backend Public API
monitoring
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
monitoring
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
monitoring
We have detected elevated failures for Seedance generations with inputs that include human faces. We are working with the Seedance team to diagnose the issue.
September 2026
We've identified a problem and are working on a fix
minor Observed active window 2h 25m

View incident details and source

Started:

App Backend Public API
investigating
We've spotted that something has gone wrong with Alelph 2 generations, causing degraded performance. We're currently investigating the issue, and will provide an update soon.
investigating
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
August 2026
Aleph delayed generations
minor Observed active window 1h 27m

View incident details and source

Started:

App Backend Public API
monitoring
We are rolling out a fix for delayed Aleph generations
investigating
We are investigating delayed start to Aleph generations

Legacy Incident Archive

25 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
We've identified an issue with Veo 3.1 generations and are working on fixing it
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We're experiencing elevated failure rates for Veo 3.1 generations. We're working on a fix.
May 2026
We've identified a problem with Veo 3.1 generations and are working on a fix
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Our engineering team is investigating a problem affecting Veo 3.1 generations. We're aware of the problem and are working towards a solution. We will provide an update soon.
We've identified a problem with Seedance and working on a fix
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Our engineering team is investigating a problem affecting Seedance generations. We're aware of the problem and are working towards a solution. We will provide an update soon.
We've identified a problem and are working on a fix
major Source not attested
Last archived state: resolved
View archived record details
investigating
Our engineering team is investigating a problem with Aleph 2 affecting users. We are working towards a solution. We will provide an update soon.
Issues with GPT Image 2 image generation
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are aware of issues affecting image generation with GPT Image 2. Users may experience failures when generating images. We are working to resolve this.
We are aware of issues affecting video generation with Veo 3.1
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing elevated failure rates for Veo 3.1 video generation. We are investigating with our infrastructure provider
We've identified a problem and are working on a fix
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We've released a fix and are seeing improvements. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.
identified
We've spotted that something has gone wrong. We're currently working on a fix, and will provide an update soon.
investigating
Our engineering team is investigating a problem with Kling tasks affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
We've identified a problem and are working on a fix
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Our engineering team is investigating a problem with nano banana generations. We're aware of the problem and are working towards a solution. We will provide an update soon.
investigating
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
Seedance 2 and Kling generations are delayed
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We are working with our third party providers to resolve Kling 3.0 and Seedance 2 long generation times
investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
April 2026
Issues with Seedance 2.0 generations
major Source not attested
Last archived state: resolved
View archived record details
investigating
We're seeing an increased failure rate of Seedance 2.0 generations. We have escalated to the relevant third party and will share an update as soon as we have it.