Current answer
Runway experienced a minor incident: We've identified a problem and are working on a fix. ServiceAlert observed recovery on Sep 29, 2026.
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Incident Lifecycle
Affected Components
App
Backend
Public API
Incident Timeline
Investigating
We've spotted that something has gone wrong with Alelph 2 generations, causing degraded performance. We're currently investigating the issue, and will provide an update soon.
Sep 29, 2026 at 8:16 PM UTC
Investigating
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
Sep 29, 2026 at 7:59 PM UTC
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