Current answer
Runway experienced a minor incident: Elevated Seedance moderation errors. ServiceAlert observed recovery on Oct 6, 2026.
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Incident Lifecycle
Affected Components
App
Backend
Public API
Incident Timeline
Monitoring
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Oct 6, 2026 at 6:58 PM UTC
Monitoring
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Oct 6, 2026 at 6:55 PM UTC
Monitoring
We have detected elevated failures for Seedance generations with inputs that include human faces. We are working with the Seedance team to diagnose the issue.
Oct 6, 2026 at 6:52 PM UTC
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