Daily provider-status observations and published incident history for Riege Software.
Unknown
Current status for Riege Software cannot be verified right now. Verified .
Official provider source.
Looking for an update now? Check the current status, or follow Riege Software for future changes.
46.2%of 65 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
10.7%
28
25
September 2026
72%
25
7
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Some Scope customers are currently experiencing issues with Scope. You may experience intermittent connection interruptions. We are currently investigating the issue.
Aktuell bestehen Verzögerungen bei der Vorprüfung der eingelesenen MRN bei der Transportanmeldung.
Die Entwickler wurden informiert und arbeiten an einer Lösung.
Currently, there are delays in the preliminary validation of imported MRNs during transport declaration processing.
Our development team has been informed and is actively working on a solution.
https://www.bazg.admin.ch/de/systemverfuegbarkeit
Scope and ATLAS Exit unavailable for some customers
We have identified a successful remediation and are currently rolling it out. The affected services are recovering and becoming available again. Our team continues to monitor the environment closely to confirm a full restoration of service.
identified
Despite our tremendous efforts, we have unfortunately not yet been able to identify a breakthrough or sustainable solution to the issue. Please be assured that we continue to work on this with the highest priority and full commitment. We have already mobilized all available resources, including our international experts and support teams, to leverage every possible avenue toward resolving the problem. We remain fully focused on finding a solution as quickly as possible and will continue to pr...
identified
The mitigation measures implemented have not resolved the issue as expected. Our engineers are continuing to work on additional remediation actions and will provide further updates as they become available.
identified
We are still actively working to resolve the issue. Additional mitigation efforts remain underway, and we will share more information as it becomes available.
identified
We have identified additional options to address the issue and are currently implementing them in parallel. We will continue to monitor progress closely and provide further updates as they become available.
identified
Unfortunately, the mitigation measures implemented recently have not resolved the issue as intended. Our engineers are currently evaluating additional options and working to identify the most effective path to restoration.
identified
A proper mitigation for the issue has been found and is currently being applied.
identified
We are continuing to work on a fix for this issue.
identified
Mitigation efforts are ongoing. Our engineers are taking a cautious and methodical approach to minimize any risk to other production systems and maintain overall service stability.
identified
Our datacenter supplier has identified details about the underlying issue and is working on rolling back to a working state.
identified
We are working with our datacenter supplier on solving the underlying issue.
identified
We identified the underlying issue with one of our datacenters and are working on a mitigation
investigating
We are currently investigating an unscheduled downtime of several Scope servers.
Printing becomes available again. We keep monitoring the situation.
identified
The issue has been identified and printing should become available again soon
investigating
We are currently investigating an issue with printing from Scope
Legacy Incident Archive
41 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
March 2026
NL Douane - NCTS vertrek aangiftes
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have received confirmation from the NHD - https://nh.douane.nl/ - that they found the issue and are working to resolve this.
investigating
We are continuing to investigate this issue.
investigating
If you receive the following error on a Dutch NCTS 5/DVA declaration:
"/CC015C/TransitOperation/communicationLanguageAtDepartureCL192" ("nl")
You can resolve this by clearing the "Language at Departure" field. Although the current value is "nl - Dutch," leaving this field empty will allow the declaration to be accepted. We are currently investigating this issue further with Dutch Customs.
