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70%of 30 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
72%
25
7
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Printing becomes available again. We keep monitoring the situation.
identified
The issue has been identified and printing should become available again soon
investigating
We are currently investigating an issue with printing from Scope
Legacy Incident Archive
41 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
2026-06-11 Problems with SFTP; Scope is occasionally temporarily unavailable
Source not attested
Last archived state: resolved
View archived record details
monitoring
SFTP is working again, and the applications in SCOPE should be functioning normally once more. We are continuing to monitor the situation.
SFTP arbeitet wieder, die Anwendungen in SCOPE sollten wieder funktionieren. Wir beobachten dies weiterhin.
investigating
We are experiencing issues with SFTP; Scope is occasionally temporarily unavailable. We are working to restore a stable connection. We will keep you updated.
Wir haben aktuell Probleme mit dem SFTP, Scope ist dadurch immer mal wieder temporär nicht erreichbar. Wie arbeiten daran wieder eine stabile Verbindung herzustellen. Wir halten Sie auf dem Laufenden
Störunginfo: Passar Transportanmeldungen // Disruption Notice: Passar Transport Registration Submissions
minorSource not attested
Last archived state: resolved
View archived record details
identified
E-dec - Die Antwortzeiten beim Mailservice sind verzögert. Das Notfallverfahren kann angewendet werden.
E-dec – Response times for the email service are currently delayed. The contingency procedure may be applied.
investigating
Zur Zeit bestehen Probleme beim Verarbeiten von Transportanmeldungen. Betroffen sind Transite und Exporte mit Passar sowie e-dec.
https://www.bazg.admin.ch/de/systemverfuegbarkeit
There are currently issues with the processing of transport registrations. Transit and export declarations submitted via Passar and e-dec are affected.
https://www.bazg.admin.ch/de/systemverfuegbarkeit
E-dec - Belege können nicht herunter geladen werden // E-dec - Documents cannot be downloaded.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Die Belege können derzeit nicht via Chartera Output Login mit Zertifikat heruntergeladen werden. Es kann auf das Web GUI ausgewichen werden. https://www.edec.ezv.admin.ch/edecDocumentGui/
The documents cannot currently be downloaded via the Chartera Output Login using a certificate. As a workaround, you can use the web GUI instead
https://www.bazg.admin.ch/de/systemverfuegbarkeit
Scope unavailable for some customers
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
The Scope application is currently unavailable for some of our customers.
We are investigating the issue.
Carbon Care Issues
Source not attested
Last archived state: resolved
View archived record details
identified
We checked on one of the affected systems and the API call to CarbonCare seems to work again now.Printing of quotations should now work again
Wir haben eines der betroffenen Systeme überprüft, und der API-Aufruf an CarbonCare scheint nun wieder zu funktionieren. Der Druck von Quotierungen sollte jetzt wieder funktionieren
investigating
We are currently experiencing issues with printing quotes via the external CarbonCare API. We are working hard to resolve the issue.
Aktuell gibt es Probleme beim Ausdruck von Offerten durch die externe CarbonCare API. Wir arbeiten mit Hochdruck daran das Problem zu beheben.
Probleme beim Dokumentenbezug in EDEC & PASSAR / Problems with document retrieval in EDEC & PASSA
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Derzeit bestehen Probleme beim Bezug diverser Dokumente aus Chartera Output.
There are currently issues with retrieving various documents from the Chartera output.
https://www.bazg.admin.ch/de/systemverfuegbarkeit
Communication issues from/to Scope
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We've received messages that communication from / to Scope is not working.
We are investigating the issue.
Issues with sending FWB/FHL
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
FWB/FHL messages are not being sent from Scope.
We are actively investigating the cause of this issue.
E-Dec + Passar: Verzögerungen beim verarbeiten von Transportanmeldungen
E-Dec + Passar: Delays in Processing Transport Declarations
https://www.bazg.admin.ch/de/systemverfuegbarkeit
Issues with Scope
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
Some Scope customers report issues with Scope. You may experience problems connecting to Scope. We are currently investigating the issue.