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70%of 30 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
72%
25
7
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Printing becomes available again. We keep monitoring the situation.
identified
The issue has been identified and printing should become available again soon
investigating
We are currently investigating an issue with printing from Scope
Legacy Incident Archive
41 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Performance degradation at German Customs
majorSource not attested
Last archived state: resolved
View archived record details
investigating
the communication with German Customs has performance degradation.
Affected procedures: all
Masterticket: tba
Delays in communication with Scope
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate an issue affecting communication between Scope and third-party systems. Customers may experience failures or delays when sending or receiving data through external integrations. Our team is actively working to identify the root cause and restore normal functionality. We will provide another update as soon as more information becomes available.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Some Scope customers report delays in the communication Scope
We are investigating the issue.
We're continuing to monitor the situation, but printing should be possible again.
Wir beobachten die Situation weiter, aber das Drucken sollte wieder möglich sein
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing issues with our regular printers and label printing. We are working hard to resolve the problem.
Wir haben aktuell Probleme mit den regulären Druckern und Labeldrucken. Wir arbeiten mit Hochdruck an einer Lösung des Problems.
Unscheduled downtime for some Scope servers
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Some Scope customers are unable to use Scope because of an unscheduled downtime.
We are currently investigating the issue.
2026-06-24 Infrastructure maintenance
Source not attested
Last archived state: resolved
View archived record details
investigating
Infrastructure maintenance
On Wednesday, June 24, 2026, between 10:00 and 11:00 UTC (12:00 – 13:00 CEST), we will perform scheduled maintenance due to updates to Azure Express Route Services.
Affected components / Expected Impact: none
2026-06-27 Infrastructure Maintenance
Source not attested
Last archived state: resolved
View archived record details
investigating
Infrastructure maintenance
On Saturday, June 27, 2026, between 13:00 and 14:00 UTC (15:00 – 16:00 CEST), we will perform scheduled maintenance due to an internet connection failover test.
During this time, interruptions or degraded performance may affect this and other related services.
We will make every effort to minimize any impact and complete the work as quickly as possible.
A rollback procedure is in place should it become necessary.
Affected components / Expected Impact: Commun...
Derzeit kommt es zu Verzögerungen beim Bezug von e-dec Belegen. Das Notfallverfahren für Importbelege kann angewendet werden
There are currently delays in the retrieval of e-dec documents. The emergency procedure can be applied.
https://www.bazg.admin.ch/de/systemverfuegbarkeit
Delays in communication with NL Customs
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
Some Scope customers report delays in the communication with NL Customs. We have reported this to the Dutch Customs helpdesk. We are investigating the issue.
Zoll meldet Edec Verzögerungen / Edec Delays
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
Zoll meldet derzeit, dass Edec Mail Rückmeldungen stark verzögert sind. Das Notfallverfahren kann angewendet werden.
Customs reports that currently Edec email responses are significantly delayed. The emergency procedure can be applied.
https://www.bazg.admin.ch/de/systemverfuegbarkeit
2026-06-15 Problems printing quotes
Source not attested
Last archived state: resolved
View archived record details
monitoring
Die Carbon Care Berechnung scheint wieder zu klappen somit auch das Drucken.
The Carbon Care calculation seems to be working again, and so is the printing.
investigating
We are currently experiencing an increase in issues and error messages when printing quotes. We are working hard to resolve the problem.
Momentan kommt es verstärkt zu Problemen und Fehlermeldungen beim Druck von Offerten. Wir arbeiten mit Hochdruck an einer Lösung des Problems
