Daily provider-status observations and published incident history for Restaurant365.
Unknown
Current status for Restaurant365 cannot be verified right now. Verified .
Official provider source.
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91.7%of 72 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
96.2%
26
1
September 2026
88.5%
26
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented for general slowness affecting certain customers. We're monitoring to confirm everything is stable, and most customers should see normal service now. If you're still affected, please contact Support: https://help.restaurant365.net/en/support/home
identified
We've identified slowness affecting certain customers and a solution is being implemented.
A fix has been implemented for the intermittent slowness. We're monitoring to confirm everything is stable, and most customers should see normal service now.
investigating
We're continuing to investigate intermittent slowness for certain customers. We'll post another update within an hour.
investigating
We're continuing to investigate intermittent slowness for certain customers. Another update will be provided within an hour.
investigating
We're continuing to investigate intermittent slowness for certain customers. Expect another update within an hour.
investigating
We're continuing to investigate intermittent slowness for certain customers. We'll post another update within an hour.
investigating
We're continuing to investigate intermittent slowness for certain customers. We'll post another update within an hour.
investigating
We're aware of intermittent slowness for certain customers, and our engineering team is investigating. We'll post another update within the hour.
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we're seeing recovery. We will continue to monitor until resolution.
identified
The issue has been identified and a fix is being implemented.
monitoring
We've identified the root cause of this outage and a fix has been implemented. We're seeing recovery and monitoring the situation.
investigating
We are investigating reports that EDI files are not being processed.
Legacy Incident Archive
15 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
US Foods EDI Purchase Orders
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the root cause of this issue and a fix has been pushed. We are working to resubmit orders which were rejected.
investigating
We are investigating reports that certain EDI Purchase Orders sent to US Foods on Sunday (5/17) were rejected.
April 2026
R365 App Push Notifications currently unavailable for Android Users (only)
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Active Issue – App Notifications: Push notifications are temporarily unavailable for Android users ONLY. A fix has been submitted to the Google Play Store and is pending approval, which we are still awaiting Google Playstore approval
monitoring
Active Issue – App Notifications: Push notifications are temporarily unavailable for Android users ONLY. A fix has been submitted to the Google Play Store and is pending approval, which may take up to 2 business days.
Reports of Slowness
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to actively monitor the results of the implemented fix.
monitoring
We are continuing to actively monitor the results of the implemented fix.
monitoring
A fix has been implemented and we will continue to monitor the results.
identified
The root cause of the issue has been identified, and we are currently implementing a fix.
investigating
We are currently investigating reports of system slowness
R365 Payroll Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented, and we're monitoring the situation.
identified
The root cause has been identified, and a fix is being prepared.
investigating
We are investigating reports of site slowness within the R365 Payroll module.
Reports of slowness for payments to be calculated
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor the fix implemented to ensure full recovery
monitoring
A fix has been implemented and we are now monitoring the results
identified
The root cause has been identified, and a fix is currently being implemented.