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90.6%of 32 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
88.5%
26
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we're seeing recovery. We will continue to monitor until resolution.
identified
The issue has been identified and a fix is being implemented.
monitoring
We've identified the root cause of this outage and a fix has been implemented. We're seeing recovery and monitoring the situation.
investigating
We are investigating reports that EDI files are not being processed.
Legacy Incident Archive
15 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
US Foods EDI Purchase Orders
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the root cause of this issue and a fix has been pushed. We are working to resubmit orders which were rejected.
investigating
We are investigating reports that certain EDI Purchase Orders sent to US Foods on Sunday (5/17) were rejected.
April 2026
R365 App Push Notifications currently unavailable for Android Users (only)
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Active Issue – App Notifications: Push notifications are temporarily unavailable for Android users ONLY. A fix has been submitted to the Google Play Store and is pending approval, which we are still awaiting Google Playstore approval
monitoring
Active Issue – App Notifications: Push notifications are temporarily unavailable for Android users ONLY. A fix has been submitted to the Google Play Store and is pending approval, which may take up to 2 business days.
Reports of Slowness
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to actively monitor the results of the implemented fix.
monitoring
We are continuing to actively monitor the results of the implemented fix.
monitoring
A fix has been implemented and we will continue to monitor the results.
identified
The root cause of the issue has been identified, and we are currently implementing a fix.
investigating
We are currently investigating reports of system slowness
R365 Payroll Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented, and we're monitoring the situation.
identified
The root cause has been identified, and a fix is being prepared.
investigating
We are investigating reports of site slowness within the R365 Payroll module.
Reports of slowness for payments to be calculated
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor the fix implemented to ensure full recovery
monitoring
A fix has been implemented and we are now monitoring the results
identified
The root cause has been identified, and a fix is currently being implemented.
