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Restaurant365 Outage History

Uptime record, past incidents, and downtime history for Restaurant365.

Checking current status...
80.2% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 93.3% 15 1
July 2026 83.9% 31 5
June 2026 73.3% 30 8
May 2026 73.3% 15 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Users experiencing "Request Failed" errors (HTTP 500) when creating or opening records
minor

Started: Jul 10, 4:11 PM

monitoring
The issue causing "Request Failed" errors (HTTP 500) across Inventory, Invoices, Waste Logs, Purchase Orders, Till Management, and Commissary Orders has been resolved. We are continuing to monitor to confirm full stability. If you are still experiencing issues, please contact our support team.
Jul 10, 4:31 PM
investigating
We are currently investigating reports of "Request Failed" errors (HTTP 500) across several areas of the platform. Affected modules include Inventory, Invoices, Waste Logs, Purchase Orders, Till Management, and Commissary Orders. Users may encounter errors when creating new records, opening existing records, or saving and approving records. Impact varies by record type. Our team is actively investigating the root cause. We will provide an update as soon as more information is available.
Jul 10, 4:11 PM
System Slowness
minor

Started: Jul 1, 4:23 PM

monitoring
We've identified the root cause of slowness, and a fix has been pushed. We're seeing recovery and will monitor until resolved.
Jul 1, 4:31 PM
investigating
We're investigating system-wide slowness for certain customers.
Jul 1, 4:23 PM
June 2026
Radar Login Slowness
minor

Started: Jun 25, 5:45 PM

monitoring
A fix has been pushed, and we're seeing recovery. We'll continue to monitor for slow performance.
Jun 25, 6:09 PM
investigating
We are investigating reports of slowness for certain customers while logging into Radar.
Jun 25, 5:45 PM
R365 Payroll Processing Unavailable
major

Started: Jun 15, 10:25 PM

investigating
We’re currently experiencing an issue affecting Payroll Processing, which is temporarily unavailable. Our team is actively working to restore functionality as quickly as possible. We appreciate your patience and will share updates as soon as we have more information.
Jun 15, 10:25 PM
R365 Payroll Degradation
major

Started: Jun 15, 3:45 PM

monitoring
A fix has been deployed, and we're monitoring for further reports.
Jun 15, 4:29 PM
identified
A solution has been prepared and is being implemented now.
Jun 15, 4:20 PM
investigating
We are investigating reports that Payroll Overview is unavailable for certain customers.
Jun 15, 3:45 PM
AI Dashboards
critical

Started: Jun 2, 3:00 PM

monitoring
A fix has been implemented and AI Dashboards are coming back online. We'll continue to monitor.
Jun 3, 7:36 PM
identified
Our teams continue to pursue a solution.
Jun 3, 5:59 PM
identified
Our teams continue to work on this issue.
Jun 3, 2:13 PM
monitoring
We are continuing to monitor intermittent troubles.
Jun 2, 8:09 PM
monitoring
A fix has been implemented and reports can be viewed as expected.
Jun 2, 6:34 PM
identified
We are continuing to work towards a fix for this issue.
Jun 2, 6:23 PM
identified
We have identified the root cause of this issue and a fix is being prepared.
Jun 2, 3:17 PM
investigating
We are investigating reports that AI Dashboards are returning errors for certain users.
Jun 2, 3:00 PM
Reports of Slowness
minor

Started: Jun 1, 3:48 PM

monitoring
A fix has been implemented, and we are continuing to see signs of recovery across affected services. We will continue to monitor system performance closely and provide updates as needed.
Jun 1, 6:08 PM
investigating
We are currently investigating reports of slowness
Jun 1, 3:48 PM
May 2026
Multi-Factor Authentication
minor

Started: May 28, 1:32 PM

monitoring
A fix has been implemented and MFA challenges are being sent. We'll continue to monitor.
May 28, 1:37 PM
investigating
We are investigating reports that MFA is not working as expected for certain users.
May 28, 1:32 PM
Reports of Users Experiencing Slowness and Login Issues
minor

Started: May 21, 7:02 PM

identified
Upon investigation, we’ve confirmed the issue is only impacting Customer Financial Reporting (CFR). We have identified the root cause and are currently implementing a fix.
May 21, 8:27 PM
investigating
We are currently investigating reports of users experiencing slowness and login issues
May 21, 7:02 PM
Reports of Slowness
minor

Started: May 18, 4:18 PM

monitoring
A fix was implemented, and we are seeing signs of recovery. We will continue to monitor the results.
May 18, 6:18 PM
investigating
We are investigating multiple reports of slowness. We will provide updates as our research continues.
May 18, 4:18 PM
US Foods EDI Purchase Orders
minor

Started: May 17, 7:57 PM

identified
We have identified the root cause of this issue and a fix has been pushed. We are working to resubmit orders which were rejected.
May 17, 8:51 PM
investigating
We are investigating reports that certain EDI Purchase Orders sent to US Foods on Sunday (5/17) were rejected.
May 17, 7:57 PM
April 2026
R365 App Push Notifications currently unavailable for Android Users (only)
minor

Started: Apr 21, 4:27 PM

monitoring
Active Issue – App Notifications: Push notifications are temporarily unavailable for Android users ONLY. A fix has been submitted to the Google Play Store and is pending approval, which we are still awaiting Google Playstore approval
Apr 24, 4:02 PM
monitoring
Active Issue – App Notifications: Push notifications are temporarily unavailable for Android users ONLY. A fix has been submitted to the Google Play Store and is pending approval, which may take up to 2 business days.
Apr 21, 4:27 PM
Reports of Slowness
minor

Started: Apr 20, 4:02 PM

monitoring
We are continuing to actively monitor the results of the implemented fix.
Apr 21, 1:58 AM
monitoring
We are continuing to actively monitor the results of the implemented fix.
Apr 20, 9:58 PM
monitoring
A fix has been implemented and we will continue to monitor the results.
Apr 20, 6:05 PM
identified
The root cause of the issue has been identified, and we are currently implementing a fix.
Apr 20, 5:32 PM
investigating
We are currently investigating reports of system slowness
Apr 20, 4:02 PM
R365 Payroll Degradation
minor

Started: Apr 8, 2:33 PM

monitoring
We are continuing to monitor for any further issues.
Apr 8, 3:56 PM
monitoring
A fix has been implemented, and we're monitoring the situation.
Apr 8, 3:56 PM
identified
The root cause has been identified, and a fix is being prepared.
Apr 8, 2:44 PM
investigating
We are investigating reports of site slowness within the R365 Payroll module.
Apr 8, 2:33 PM
Reports of slowness for payments to be calculated
minor

Started: Apr 7, 5:57 PM

monitoring
We are continuing to monitor the fix implemented to ensure full recovery
Apr 7, 9:44 PM
monitoring
A fix has been implemented and we are now monitoring the results
Apr 7, 7:28 PM
identified
The root cause has been identified, and a fix is currently being implemented.
Apr 7, 5:57 PM
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