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90.6%of 32 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
88.5%
26
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we're seeing recovery. We will continue to monitor until resolution.
identified
The issue has been identified and a fix is being implemented.
monitoring
We've identified the root cause of this outage and a fix has been implemented. We're seeing recovery and monitoring the situation.
investigating
We are investigating reports that EDI files are not being processed.
Legacy Incident Archive
15 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Users experiencing "Request Failed" errors (HTTP 500) when creating or opening records
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue causing "Request Failed" errors (HTTP 500) across Inventory, Invoices, Waste Logs, Purchase Orders, Till Management, and Commissary Orders has been resolved. We are continuing to monitor to confirm full stability.
If you are still experiencing issues, please contact our support team.
investigating
We are currently investigating reports of "Request Failed" errors (HTTP 500) across several areas of the platform. Affected modules include Inventory, Invoices, Waste Logs, Purchase Orders, Till Management, and Commissary Orders.
Users may encounter errors when creating new records, opening existing records, or saving and approving records. Impact varies by record type.
Our team is actively investigating the root cause. We will provide an update as soon as more information is available.
System Slowness
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We've identified the root cause of slowness, and a fix has been pushed. We're seeing recovery and will monitor until resolved.
investigating
We're investigating system-wide slowness for certain customers.
June 2026
Radar Login Slowness
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been pushed, and we're seeing recovery. We'll continue to monitor for slow performance.
investigating
We are investigating reports of slowness for certain customers while logging into Radar.
R365 Payroll Processing Unavailable
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We’re currently experiencing an issue affecting Payroll Processing, which is temporarily unavailable. Our team is actively working to restore functionality as quickly as possible. We appreciate your patience and will share updates as soon as we have more information.
R365 Payroll Degradation
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed, and we're monitoring for further reports.
identified
A solution has been prepared and is being implemented now.
investigating
We are investigating reports that Payroll Overview is unavailable for certain customers.
AI Dashboards
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and AI Dashboards are coming back online. We'll continue to monitor.
identified
Our teams continue to pursue a solution.
identified
Our teams continue to work on this issue.
monitoring
We are continuing to monitor intermittent troubles.
monitoring
A fix has been implemented and reports can be viewed as expected.
identified
We are continuing to work towards a fix for this issue.
identified
We have identified the root cause of this issue and a fix is being prepared.
investigating
We are investigating reports that AI Dashboards are returning errors for certain users.
Reports of Slowness
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are continuing to see signs of recovery across affected services. We will continue to monitor system performance closely and provide updates as needed.
investigating
We are currently investigating reports of slowness
May 2026
Multi-Factor Authentication
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and MFA challenges are being sent. We'll continue to monitor.
investigating
We are investigating reports that MFA is not working as expected for certain users.
Reports of Users Experiencing Slowness and Login Issues
minorSource not attested
Last archived state: resolved
View archived record details
identified
Upon investigation, we’ve confirmed the issue is only impacting Customer Financial Reporting (CFR). We have identified the root cause and are currently implementing a fix.
investigating
We are currently investigating reports of users experiencing slowness and login issues
Reports of Slowness
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix was implemented, and we are seeing signs of recovery. We will continue to monitor the results.
investigating
We are investigating multiple reports of slowness. We will provide updates as our research continues.
