New Multi-region uptime checks and custom-domain status pages

Delayed DSS Imports

Minor Impact Resolved Duration: 3h 21m October 5, 2026
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Current answer

Restaurant365 experienced a minor incident: Delayed DSS Imports. ServiceAlert observed recovery on Oct 5, 2026.

Official Restaurant365 status page Current Restaurant365 status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
POS Integrations (DSS Polling)

Incident Timeline

Monitoring
We are seeing recovery and monitoring for outliers.
Oct 5, 2026 at 2:57 PM UTC
Identified
The root cause of this issue has been identified, and a fix has been deployed. We're seeing recovery and missing DSS imports will begin flowing.
Oct 5, 2026 at 2:05 PM UTC
Investigating
We are investigating reports that certain DSS imports are delayed.
Oct 5, 2026 at 1:08 PM UTC
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