New Multi-region uptime checks and custom-domain status pages

Qualtrics Outage History

Daily provider-status observations and published incident history for Qualtrics.

Unknown

Current status for Qualtrics cannot be verified right now. Verified . Official provider source.

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62.7% of 51 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 46.2% 26 14

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Discover Connector issues
minor Observed active window 1h 13m

View incident details and source

Started:

Endpoint: https://cxstudio.clarabridge.net/dashboard/ US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/
investigating
We are facing issues with loading Discover connector jobs across all region. We are currently investigating this.
Receipt Scanner question issues in all regions
minor Observed active window 6h 1m

View incident details and source

Started:

Survey Taking
identified
A subset of survey takers using the receipt scanner question may notice their receipts not being scanned correctly. We have identified the root cause is an error from a Google API endpoint. The issue began at 16:00 UTC.
September 2026
Intermittent Discover Dashboard and Export API Issues for some US region instances
minor Observed active window 28h 19m

View incident details and source

Started:

Endpoint: https://cxstudio.clarabridge.net/dashboard/
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Intermittent access issue for Discover Designer UI in Canada Instance
minor Observed active window 2h 7m

View incident details and source

Started:

Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Intermittent Discover Dashboard and Export api Issue
minor Observed active window 2h 33m

View incident details and source

Started:

Endpoint: https://cxstudio.clarabridge.net/dashboard/
monitoring
A fix has been implemented and we are monitoring it currently.
investigating
Some of our US region environments are experiencing intermittent Discover Dashboard and Export api issues. We are currently investigating this.
TextIQ issues in all regions
minor Observed active window 1h 14m

View incident details and source

Started:

Stats iQ & Text iQ
investigating
We are currently investigating an issue with TextIQ dashboards being stuck in the "Syncing" state indefinitely.
Salesforce Workflow Connection issues noticed in all Regions
major Observed active window 3h 51m

View incident details and source

Started:

Workflows
investigating
We are currently seeing an issue with Salesforce workflow connections due to an issue reported in Salesforce.
Some Workflow Tasks not loading, affecting all regions.
minor Observed active window 1h 51m

View incident details and source

Started:

Workflows
investigating
We are currently investigating an issue with workflow tasks not loading ending in a blank page, affecting all regions.
Login issues in FedRAMP environment
minor Observed active window 46m

View incident details and source

Started:

Live Support
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified, and a fix is being implemented for login issues in the FedRAMP environment.
Login issues in FedRAMP environment
minor Observed active window 59m

View incident details and source

Started:

Live Support
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating login issues with the Customer Success Hub in the FedRAMP environment. FedRAMP users, please navigate to https://support-portal.gov1.qualtrics.com/?Q_Language=EN to login.

Legacy Incident Archive

42 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
XM Mobile App issues in the FedRAMP environment
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue with users being unable to access XM Mobile App on Android version 15 and lower in the FedRAMP environment.
Discover US Network Connectivity Issue
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are aware of a Network Connectivity issue that is preventing some users from viewing their dashboards. Our Engineering teams are working on it as we speak to address the issue. Will provide updates as we work through this issue.
We are currently investigating an issue with delayed executions in scheduled workflows in FedRAMP environment.
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue with <service> in <region>.
May 2026
Dashboard issues in FedRAMP environment
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue with 10% of requests failing in Dashboards and Data and Analytics tab in FedRAMP environment.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue with new records not being added to Dashboards in FedRAMP environment.
Some connector jobs failing with permission error
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Connector jobs failing due to database permission issue on some accounts
Issue with Discover Studio Emails
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Discover Studio Emails are not getting delivered. We are investigating this
Visitor Intercept Display issues in Western US
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue with intercept display in Western US region.
Visitor Intercept Display issues in the Western US and Eastern US Regions
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We have identified additional impact in the Eastern US region.
investigating
We are currently investigating an issue with intercept display in Western US region.
Issues retrieving records from Imported Data Projects via API in all regions
major Source not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue with fetching certain records from Imported Data Projects via the Qualtrics public API in all regions. During this time, users will be unable to retrieve records where the uniqueField contains special characters.
Dashboard data ingestion latency issue in the Eastern US region
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue with dashboard data ingestion latency in the Eastern US region.
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