New Multi-region uptime checks and custom-domain status pages

Qualtrics Outage History

Daily provider-status observations and published incident history for Qualtrics.

Operational

Qualtrics is operational. Verified . Official provider source.

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62.7% of 51 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 46.2% 26 14

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Discover Connector issues
minor Observed active window 1h 13m

View incident details and source

Started:

Endpoint: https://cxstudio.clarabridge.net/dashboard/ US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/
investigating
We are facing issues with loading Discover connector jobs across all region. We are currently investigating this.
Receipt Scanner question issues in all regions
minor Observed active window 6h 1m

View incident details and source

Started:

Survey Taking
identified
A subset of survey takers using the receipt scanner question may notice their receipts not being scanned correctly. We have identified the root cause is an error from a Google API endpoint. The issue began at 16:00 UTC.
September 2026
Intermittent Discover Dashboard and Export API Issues for some US region instances
minor Observed active window 28h 19m

View incident details and source

Started:

Endpoint: https://cxstudio.clarabridge.net/dashboard/
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Intermittent access issue for Discover Designer UI in Canada Instance
minor Observed active window 2h 7m

View incident details and source

Started:

Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Intermittent Discover Dashboard and Export api Issue
minor Observed active window 2h 33m

View incident details and source

Started:

Endpoint: https://cxstudio.clarabridge.net/dashboard/
monitoring
A fix has been implemented and we are monitoring it currently.
investigating
Some of our US region environments are experiencing intermittent Discover Dashboard and Export api issues. We are currently investigating this.
TextIQ issues in all regions
minor Observed active window 1h 14m

View incident details and source

Started:

Stats iQ & Text iQ
investigating
We are currently investigating an issue with TextIQ dashboards being stuck in the "Syncing" state indefinitely.
Salesforce Workflow Connection issues noticed in all Regions
major Observed active window 3h 51m

View incident details and source

Started:

Workflows
investigating
We are currently seeing an issue with Salesforce workflow connections due to an issue reported in Salesforce.
Some Workflow Tasks not loading, affecting all regions.
minor Observed active window 1h 51m

View incident details and source

Started:

Workflows
investigating
We are currently investigating an issue with workflow tasks not loading ending in a blank page, affecting all regions.
Login issues in FedRAMP environment
minor Observed active window 46m

View incident details and source

Started:

Live Support
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified, and a fix is being implemented for login issues in the FedRAMP environment.
Login issues in FedRAMP environment
minor Observed active window 59m

View incident details and source

Started:

Live Support
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating login issues with the Customer Success Hub in the FedRAMP environment. FedRAMP users, please navigate to https://support-portal.gov1.qualtrics.com/?Q_Language=EN to login.

Legacy Incident Archive

42 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
Discover Dashboard Issues in US Region
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are seeing an issue with some US region environments which is causing errors on Discover dashboards. We are currently investigating the issue.
Discover Dashboard slowness and Data ingestion issue in US region
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are seeing issue with the some of our US region environments which is causing Discover dashboard slowness and intermittent data ingestion issues. We are currently investigating it.
June 2026
Discover - Dashboard Data visualization, Designer and Connectors Unavailable
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
CA1 Accounts are now operational.
identified
AUS1 Accounts are now operational. In progress for CA1.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue with Dashboard Data viewing, Connectors and Designer being unavailable in XM Discover CA1 and AUS1.
Issues with search function on Support Site
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating issues with the search function on our Support Site. All support pages are accessible via the table of contents menu. Our team is actively working on a resolution as quickly as possible. We apologize for any inconvenience this may cause.
Comment Translation issues in all regions
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue with comments in new responses for surveys/ORMs not being translated automatically. No data has been lost and the translations will be available shortly.
Discover Voice Ingestion issues in the Canadian Region
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
Discover Voice Data is currently facing issues with ingestion in the Canadian Region
Dashboard data loading issue in multiple data centers
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue with dashboard data not loading in multiple data centers
Site Intercept issues in NA region
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue with Site Intercepts displaying in NA Region
Digital Experience Analytics issue in the Western US region
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue with failure to create or record sessions in Digital Experience Analytics in the Western US region.
Organisational hierarchy issue in multiple regions
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue with organisational hierarchy not loading in multiple regions.
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